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Neftaly Human Capital Infrastructure Management Policy, Procedures, Processes, Templates, Documents and Forms NeftalyP253

Document Code: NeftalyP253
Approved By: Neftaly Malatjie, Chief Executive Officer
Last Reviewed: 21 November 2025
Next Review Date: 21 May 2026
Policy Owner: Neftaly Chief Human Capital Officer (NeftalyCHCR)

NeftalyP253-1: CEO Statement on the Launch of the Neftaly Human Capital Infrastructure Management Policy

To the Neftaly Chairperson, Neftaly Board, Neftaly Royal Chiefs, and the entire Neftaly Human Capital Community,

I am honoured to launch the Neftaly Human Capital Infrastructure Management Policy (NeftalyP253).

Infrastructure is the backbone of our Human Capital operations. This policy ensures that Neftaly designs, maintains, and optimises its physical, digital, and organisational infrastructure to support efficient and sustainable Human Capital management.

By standardising infrastructure practices, we enhance operational efficiency, ensure compliance with safety and regulatory standards, and provide a secure, functional, and enabling environment for all staff.

My message shall end here.

Signed:
Neftaly Malatjie
Chief Executive Officer
Neftaly

NeftalyP253-2: Scope

NeftalyP253-2-1 This policy applies to:

  • NeftalyP253-2-1-1 All physical and digital Human Capital infrastructure, including offices, equipment, IT systems, software, and communication platforms.
  • NeftalyP253-2-1-2 Human Capital facilities management, maintenance, and upgrades.
  • NeftalyP253-2-1-3 Procurement, allocation, and usage of infrastructure resources.
  • NeftalyP253-2-1-4 Internal and external projects impacting Human Capital infrastructure.

NeftalyP253-3: Definitions

TermDefinition
InfrastructurePhysical, digital, and organisational systems supporting Human Capital operations.
Facilities ManagementPlanning, operation, and maintenance of physical office spaces and equipment.
Digital InfrastructureIT systems, software, databases, networks, and platforms used for Human Capital operations.
Resource AllocationAssignment and management of infrastructure to support Human Capital activities.
Infrastructure LifecycleStages including planning, acquisition, usage, maintenance, upgrade, and decommissioning.
Operational ContinuityEnsuring uninterrupted functioning of infrastructure and systems.

NeftalyP253-4: Objectives

NeftalyP253-4-1 The objectives of this policy are to:

  • NeftalyP253-4-1-1 Standardise Human Capital infrastructure management practices.
  • NeftalyP253-4-1-2 Ensure reliable, safe, and secure infrastructure.
  • NeftalyP253-4-1-3 Optimise use and allocation of resources across Neftaly.
  • NeftalyP253-4-1-4 Promote digital transformation and efficient systems usage.
  • NeftalyP253-4-1-5 Reduce downtime, maintenance issues, and operational risks.
  • NeftalyP253-4-1-6 Align infrastructure investments with strategic Human Capital priorities.
  • NeftalyP253-4-1-7 Ensure compliance with safety, environmental, and regulatory requirements.

    NeftalyP253-5: Roles and Responsibilities

    NeftalyP253-5-1 Neftaly Chief Executive Officer (NeftalyCER)

    • NeftalyP253-5-1-1 Approves major infrastructure projects, budgets, and policy changes.

    NeftalyP253-5-2 Neftaly Chief Human Capital Officer (NeftalyCHCR)

    • NeftalyP253-5-2-1 Oversees implementation and compliance with infrastructure standards.
    • NeftalyP253-5-2-2 Ensures integration of infrastructure planning with Human Capital strategies.

    NeftalyP253-5-3 Neftaly Human Capital Infrastructure Unit

    • NeftalyP253-5-3-1 Manages daily operation, maintenance, and upgrades of physical and digital infrastructure.
    • NeftalyP253-5-3-2 Tracks infrastructure performance and coordinates repairs or replacements.
    • NeftalyP253-5-3-3 Maintains records of assets and ensures compliance with safety and security standards.

    NeftalyP253-5-4 Neftaly Officers / Supervisors

    • NeftalyP253-5-4-1 Ensure appropriate and responsible use of infrastructure within their units.
    • NeftalyP253-5-4-2 Report issues, damages, or required upgrades promptly.

    NeftalyP253-5-5 Neftaly Staff / Representatives

    • NeftalyP253-5-5-1 Follow policies, procedures, and guidelines for using infrastructure.
    • NeftalyP253-5-5-2 Participate in training for proper handling of digital and physical resources.

    NeftalyP253-6: Procedures

    NeftalyP253-6-1 Planning and Acquisition

    • NeftalyP253-6-1-1 Identify infrastructure requirements for units and projects.
    • NeftalyP253-6-1-2 Prepare proposals using Neftaly Infrastructure Planning Template (NeftalyT253-01).
    • NeftalyP253-6-1-3 Obtain approvals from NeftalyCHCR and CEO for major acquisitions.

    NeftalyP253-6-2 Allocation and Usage

    • NeftalyP253-6-2-1 Assign infrastructure resources to units or personnel using Neftaly Resource Allocation Form (NeftalyT253-02).
    • NeftalyP253-6-2-2 Monitor usage to ensure efficiency, compliance, and accountability.

    NeftalyP253-6-3 Maintenance and Upgrades

    • NeftalyP253-6-3-1 Conduct regular inspections, servicing, and preventive maintenance.
    • NeftalyP253-6-3-2 Use Neftaly Infrastructure Maintenance Log (NeftalyT253-03).
    • NeftalyP253-6-3-3 Schedule upgrades based on lifecycle assessments and technology advancements.

    NeftalyP253-6-4 Digital Infrastructure Management

    • NeftalyP253-6-4-1 Ensure IT systems, software, and platforms are up-to-date, secure, and optimised.
    • NeftalyP253-6-4-2 Maintain user access controls, backups, and cybersecurity measures.
    • NeftalyP253-6-4-3 Use Neftaly Digital Infrastructure Tracker (NeftalyT253-04).

    NeftalyP253-6-5 Safety and Compliance

    • NeftalyP253-6-5-1 Adhere to occupational health, safety, and environmental standards.
    • NeftalyP253-6-5-2 Conduct audits using Neftaly Infrastructure Compliance Checklist (NeftalyT253-05).
    • NeftalyP253-6-5-3 Report incidents or breaches immediately.

    NeftalyP253-6-6 Monitoring and Reporting

    • NeftalyP253-6-6-1 Maintain logs of all infrastructure-related activities.
    • NeftalyP253-6-6-2 Submit monthly infrastructure reports to NeftalyCHCR.
    • NeftalyP253-6-6-3 Conduct annual reviews to inform strategic planning.

    NeftalyP253-6-7 Decommissioning and Disposal

    • NeftalyP253-6-7-1 Safely decommission obsolete or damaged infrastructure.
    • NeftalyP253-6-7-2 Document disposal using Neftaly Infrastructure Disposal Form (NeftalyT253-06).
    • NeftalyP253-6-7-3 Ensure compliance with legal and environmental standards.

    NeftalyP253-7: Templates, Documents and Forms

    NeftalyP253-7-1 Core Templates:

    • NeftalyP253-7-1-1 NeftalyT253-01: Infrastructure Planning Template
    • NeftalyP253-7-1-2 NeftalyT253-02: Resource Allocation Form
    • NeftalyP253-7-1-3 NeftalyT253-03: Infrastructure Maintenance Log
    • NeftalyP253-7-1-4 NeftalyT253-04: Digital Infrastructure Tracker
    • NeftalyP253-7-1-5 NeftalyT253-05: Infrastructure Compliance Checklist
    • NeftalyP253-7-1-6 NeftalyT253-06: Infrastructure Disposal Form
    • NeftalyP253-7-1-7 NeftalyT253-07: Infrastructure Risk Assessment Form
    • NeftalyP253-7-1-8 NeftalyT253-08: Vendor/Service Provider Evaluation Template
    • NeftalyP253-7-1-9 NeftalyT253-09: Asset Inventory Register
    • NeftalyP253-7-1-10 NeftalyT253-10: Infrastructure Project Review Report

      NeftalyP253-7-2 Extended List (2000+ Templates)

      • NeftalyP253-7-2-1 Facility layouts and schematics
      • NeftalyP253-7-2-2 IT system configurations
      • NeftalyP253-7-2-3 Asset lifecycle tracking tools
      • NeftalyP253-7-2-4 Maintenance SOPs
      • NeftalyP253-7-2-5 Vendor contracts and SLAs
      • NeftalyP253-7-2-6 Incident and repair logs
      • NeftalyP253-7-2-7 Digital security protocols
      • NeftalyP253-7-2-8 Equipment replacement schedules
      • NeftalyP253-7-2-9 Infrastructure project management dashboards
      • NeftalyP253-7-2-10 Sustainability and energy efficiency guides

      NeftalyP253-8: Compliance

      NeftalyP253-8-1 All Human Capital infrastructure management must comply with:

      • NeftalyP253-8-1-1 Neftaly Operational Procedures
      • NeftalyP253-8-1-2 Occupational health and safety regulations
      • NeftalyP253-8-1-3 IT and cybersecurity standards
      • NeftalyP253-8-1-4 Environmental and legal requirements
      • NeftalyP253-8-1-5 Internal audit and compliance frameworks

      NeftalyP253-8-2 Non-compliance may result in corrective, administrative, or disciplinary action.

      NeftalyP253-9: Frequently Asked Questions (Preview)

      1. What constitutes Human Capital infrastructure at Neftaly?
      2. Who approves infrastructure acquisitions?
      3. How is infrastructure allocated to units or staff?
      4. How often should maintenance be conducted?
      5. How is digital infrastructure secured?
      6. What are the reporting requirements for infrastructure usage?
      7. How are obsolete assets decommissioned?
      8. How are vendors or service providers evaluated?
      9. How is compliance with safety and operational standards monitored?
      10. What tools are used to track infrastructure performance?