Document Code: NeftalyP335
Approved By: Chief Executive Officer (CEO)
Date Approved: 30 October 2025
Review Date: 29 November 2026
Policy Owner: Neftaly Chief Human Human Capital, NeftalyCHCR
NeftalyP335-1 Policy Statement
NeftalyP335-1-1 Neftaly is committed to providing comprehensive orientation for all newly onboarded Human Capital to ensure smooth integration into the organization. The Neftaly Human Capital Orientation Management Policy (NeftalyP335) establishes standards, procedures, and responsibilities for designing, delivering, and evaluating orientation programs.
NeftalyP335-1-2 This policy ensures that all Royals, Deputy Chiefs, Officers, and Human Capital are informed about Neftaly’s vision, mission, policies, processes, and operational standards.
NeftalyP335-2 Purpose
NeftalyP335-2-1 The purpose of this policy is to:
- NeftalyP335-2-1-1 Facilitate the seamless integration of new Human Capital into Neftaly.
- NeftalyP335-2-1-2 Ensure consistent delivery of organizational information, expectations, and policies.
- NeftalyP335-2-1-3 Provide tools and resources for Human Capital to perform their roles effectively.
- NeftalyP335-2-1-4 Promote engagement, alignment, and understanding of Neftaly culture, values, and strategic objectives.
- NeftalyP335-2-1-5 Establish a structured process for orientation planning, execution, and evaluation.
NeftalyP335-3 Scope
NeftalyP335-3-1 This policy applies to:
- NeftalyP335-3-1-1 All newly recruited Neftaly Human Capital.
- NeftalyP335-3-1-2 Royals, Deputy Chiefs, Officers, and Trainers involved in delivering orientation programs.
- NeftalyP335-3-1-3 All orientation-related processes, materials, and documentation.
NeftalyP335-4 Definitions
- NeftalyP335-4-1 Orientation: A structured program designed to introduce new Human Capital to the organization, its culture, policies, procedures, and expectations.
- NeftalyP335-4-2 Orientation Coordinator: Officer or Royal responsible for planning, delivering, and evaluating orientation sessions.
- NeftalyP335-4-3 Orientation Plan: Documented schedule and content for orientation activities.
- NeftalyP335-4-4 Orientation Feedback Form: Tool used to gather feedback from participants to improve future orientation programs.
- NeftalyP335-4-5 Onboarding Checklist: A checklist of tasks, documentation, and activities required for successful orientation.
NeftalyP335-5 Guiding Principles
- NeftalyP335-5-1 Consistency: All Human Capital must receive standardized orientation content.
- NeftalyP335-5-2 Engagement: Orientation should actively involve participants and promote understanding.
- NeftalyP335-5-3 Accountability: Orientation Coordinators are responsible for delivery, documentation, and evaluation.
- NeftalyP335-5-4 Transparency: Policies, processes, and organizational expectations must be clearly communicated.
- NeftalyP335-5-5 Continuous Improvement: Feedback from orientation sessions will inform ongoing program enhancements.
- NeftalyP335-5-6 Compliance: Orientation content and procedures must comply with Neftaly policies and governance standards.
NeftalyP335-6 Roles and Responsibilities
| Role | Responsibilities |
|---|---|
| CEO | Approves orientation framework and major updates. |
| CHCO | Oversees orientation management and ensures compliance with Neftaly policies. |
| Royal Directors | Support orientation planning, provide subject matter input, and review content. |
| Deputy Chiefs | Assist in coordinating sessions and resources for orientation programs. |
| Orientation Coordinators / Officers | Deliver orientation sessions, track attendance, and collect feedback. |
| Human Capital (New Employees) | Participate actively in orientation, complete assigned tasks, and provide feedback. |
| Governance Office | Maintain records, onboarding checklists, and orientation documentation. |
NeftalyP335-7 Procedures
NeftalyP335-7-1 Orientation Planning
- NeftalyP335-7-1-1 Develop an Orientation Plan (NeftalyD335-01) including schedule, content modules, trainers, and resources.
- NeftalyP335-7-1-2 Royal Directors review and approve the plan before execution.
- NeftalyP335-7-1-3 Ensure alignment of content with Neftaly’s policies, values, and operational standards.
NeftalyP335-7-2 Orientation Delivery
- NeftalyP335-7-2-1 Orientation Coordinators conduct sessions according to the approved plan.
- NeftalyP335-7-2-2 Modules should include:
- Organization overview (vision, mission, values)
- Policies, procedures, and operational standards
- Roles and responsibilities of Human Capital
- Workplace culture and code of conduct
- Health, safety, and security procedures
- NeftalyP335-7-2-3 Attendance is recorded using the Orientation Attendance Sheet (NeftalyF335-01).
NeftalyP335-7-3 Post-Orientation Evaluation
- NeftalyP335-7-3-1 Collect feedback from participants using the Orientation Feedback Form (NeftalyF335-02).
- NeftalyP335-7-3-2 Governance Office reviews feedback and prepares an Orientation Review Report (NeftalyD335-02).
- NeftalyP335-7-3-3 Recommendations for improvement are implemented in subsequent orientation sessions.
NeftalyP335-7-4 Onboarding Documentation
- NeftalyP335-7-4-1 Complete the Onboarding Checklist (NeftalyF335-03) for each new Human Capital.
- NeftalyP335-7-4-2 Submit completed checklists to the Governance Office for recordkeeping.
- NeftalyP335-7-4-3 Ensure all required documents, agreements, and compliance certifications are obtained and filed.
NeftalyP335-8 Processes
| Stage | Action | Responsible Person | Output Document |
|---|---|---|---|
| Planning | Develop orientation schedule and content | Orientation Coordinator / Royal Directors | NeftalyD335-01 |
| Delivery | Conduct orientation sessions | Orientation Coordinator / Officers | NeftalyF335-01 |
| Evaluation | Collect feedback and review | Governance Office | NeftalyF335-02, NeftalyD335-02 |
| Documentation | Complete onboarding tasks and file records | Officers / Governance Office | NeftalyF335-03 |
NeftalyP335-9 Templates, Documents, and Forms
| Code | Document Name | Purpose |
|---|---|---|
| NeftalyD335-01 | Orientation Plan | Document schedule, content modules, trainers, and resources. |
| NeftalyF335-01 | Orientation Attendance Sheet | Record attendance of participants. |
| NeftalyF335-02 | Orientation Feedback Form | Collect participant feedback to improve programs. |
| NeftalyD335-02 | Orientation Review Report | Summarize outcomes, lessons learned, and recommendations. |
| NeftalyF335-03 | Onboarding Checklist | Track completion of onboarding tasks and required documentation. |
NeftalyP335-10 Compliance
- NeftalyP335-10-1 All orientation activities must adhere to Neftaly policies, ethical standards, and governance requirements.
- NeftalyP335-10-2 Failure to conduct or attend orientation sessions as required may affect Human Capital onboarding and compliance records.
- NeftalyP335-10-3 Orientation records must comply with NeftalyP137 (Data Management Policy).
NeftalyP335-11 Monitoring and Review
NeftalyP335-11-1 The CHCO, together with the Governance Office, will review orientation management practices annually to ensure effectiveness, engagement, and continuous improvement.
NeftalyP335-12 Approval
Policy Owner:
Neftaly Chief Human Capital Officer (CHCO)
Approved By:
Neftaly Malatjie
Chief Executive Officer