Document Code: NeftalyP239
Approved By: Chief Executive Officer – Neftaly
Policy Owner: Neftaly Chief Human Capital Officer (NeftalyCHCO)
Last Reviewed: 28 November 2025
Next Review Date: 28 May 2026
NeftalyP239-1 Purpose
NeftalyP239-1-1 The purpose of this policy is to provide clear guidelines for identifying, preventing, and managing illegal practices within Neftaly. This ensures that all human capital, programs, operations, and activities are conducted in full compliance with South African law and Neftaly ethical standards.
NeftalyP239-2 Scope
NeftalyP239-2-1 This policy applies to:
- NeftalyP239-2-1-1 All Neftaly human capital, interns, volunteers, and contractors.
- NeftalyP239-2-1-2 All Neftaly programs, projects, events, and operations.
- NeftalyP239-2-1-3 All instances of illegal, unethical, or non-compliant activities within Neftaly.
NeftalyP239-3 Definitions
- NeftalyP239-3-1 Illegal Practices: Activities, actions, or behaviors that violate South African law, regulations, or official standards.
- NeftalyP239-3-2 Human Capital: Employees, interns, volunteers, contractors, and affiliates of Neftaly.
- NeftalyP239-3-3 Reporting Officer: Designated personnel responsible for receiving reports of illegal practices.
- NeftalyP239-3-4 Investigation: A formal process to verify, assess, and resolve allegations of illegal practices.
NeftalyP239-4 Policy Statement
NeftalyP239-4-1 Neftaly is committed to:
- NeftalyP239-4-1-1 Zero tolerance for illegal or unethical behavior.
- NeftalyP239-4-1-2 Ensuring compliance with all national and local laws.
- NeftalyP239-4-1-3 Providing a safe environment for reporting illegal activities.
- NeftalyP239-4-1-4 Conducting timely, fair, and confidential investigations.
NeftalyP239-5 Roles and Responsibilities
NeftalyP239-5-1 Chief Human Capital Officer
- NeftalyP239-5-1-1 Oversees implementation of this policy.
- NeftalyP239-5-1-2 Ensures all reports are investigated and resolved properly.
NeftalyP239-5-2 Supervisors / Royal Directors
- NeftalyP239-5-2-1 Monitor human capital behavior to prevent illegal practices.
- NeftalyP239-5-2-2 Escalate any suspicious activity to the Chief Human Capital Officer.
NeftalyP239-5-3 Human Capital
- NeftalyP239-5-3-1 Comply with all laws and regulations.
- NeftalyP239-5-3-2 Report any illegal practices immediately to the designated officer.
NeftalyP239-5-4 Reporting Officer
- NeftalyP239-5-4-1 Receive, document, and investigate allegations.
- NeftalyP239-5-4-2 Maintain confidentiality and protection for whistleblowers.
NeftalyP239-6 Procedures
NeftalyP239-6-1 Identification of Illegal Practices
- NeftalyP239-6-1-1 Monitor operations, conduct audits, and use internal reporting mechanisms.
- NeftalyP239-6-1-2 Encourage human capital to report suspected illegal activities.
NeftalyP239-6-2 Reporting
- NeftalyP239-6-2-1 Reports must be submitted using the Neftaly Illegal Practices Reporting Form (NeftalyP239-T01).
- NeftalyP239-6-2-2 Anonymous reporting is allowed, but full details aid investigations.
NeftalyP239-6-3 Investigation
- NeftalyP239-6-3-1 Conduct investigations promptly and objectively.
- NeftalyP239-6-3-2 Interview involved parties, gather evidence, and document findings.
- NeftalyP239-6-3-3 Maintain strict confidentiality throughout the investigation process.
NeftalyP239-6-4 Corrective Action
- NeftalyP239-6-4-1 Depending on investigation findings, actions may include:
- Disciplinary action
- Termination of employment or contract
- Referral to law enforcement or regulatory authorities
- Process improvements to prevent recurrence
NeftalyP239-6-5 Monitoring and Follow-up
- NeftalyP239-6-5-1 Conduct periodic reviews to ensure preventive measures are effective.
- NeftalyP239-6-5-2 Track and document outcomes of investigations.
NeftalyP239-7 Templates, Documents, and Forms
NeftalyP239-7-1 NeftalyP239-T01: Illegal Practices Reporting Form
- NeftalyP239-7-1-1 Used to report suspected illegal activities within Neftaly.
NeftalyP239-7-2 NeftalyP239-T02: Investigation Checklist
- NeftalyP239-7-2-1 Guide for conducting thorough and objective investigations.
NeftalyP239-7-3 NeftalyP239-T03: Incident Log
- NeftalyP239-7-3-1 Records all reported illegal practices, investigation steps, and outcomes.
NeftalyP239-7-4 NeftalyP239-T04: Whistleblower Confidentiality Form
- NeftalyP239-7-4-1 Ensures protection and confidentiality of reporting human capital.
NeftalyP239-7-5 NeftalyP239-T05: Corrective Action Form
- NeftalyP239-7-5-1 Documents actions taken following investigation results.
NeftalyP239-8 Compliance
- NeftalyP239-8-1 All human capital must comply with this policy.
- NeftalyP239-8-2 Failure to report or prevent illegal practices may result in disciplinary action.
- NeftalyP239-8-3 Regular audits will verify compliance with legal standards and this policy.
NeftalyP239-9 Related Documents
- NeftalyP239-9-1 Neftaly Human Capital Whistleblower Management Policy (NeftalyP519)
- NeftalyP239-9-2 Neftaly Human Capital Handling Management Policy (NeftalyP231)
- NeftalyP239-9-3 Neftaly Human Capital Code of Conduct
- NeftalyP239-9-4 Neftaly Human Capital Occupational Health and Safety Management Policy (NeftalyP527)
