Document Code: NeftalyP426
Approved By: Neftaly Malatjie, Chief Executive Officer
Last Reviewed: 21 November 2025
Next Review Date: 21 May 2026
Policy Owner: Neftaly Chief Human Capital Officer (NeftalyCHCR)
NeftalyP426-1: CEO Address on the Launch of the Neftaly Human Capital Rewards Management Policy
To the Neftaly Chairperson, Neftaly Board, Neftaly Royal Chiefs, and the entire Neftaly Human Capital Community,
I am honoured to launch the Neftaly Human Capital Rewards Management Policy (NeftalyP426).
Rewards are a key component in recognising, motivating, and retaining our talented workforce. This policy provides a clear framework for designing, implementing, and monitoring rewards programs aligned with Neftaly’s strategic objectives and values.
Through this policy, we aim to ensure fairness, transparency, and consistency in rewarding our employees while fostering a culture of performance excellence and engagement.
My message shall end here.
Signed:
Neftaly Malatjie
Chief Executive Officer
Neftaly
NeftalyP426-2: Scope
This policy applies to:
- All Neftaly Human Capital staff, managers, interns, volunteers, fellows, and contractors.
- Rewards programs including monetary, non-monetary, recognition-based, and performance-linked incentives.
- Procedures for approval, allocation, monitoring, and reporting of rewards.
NeftalyP426-3: Definitions
Rewards: Benefits, incentives, or recognition provided to employees in appreciation of performance, contribution, or service.
Monetary Rewards: Cash bonuses, salary increases, allowances, or other financial incentives.
Non-Monetary Rewards: Recognition awards, certificates, gifts, development opportunities, or privileges.
Reward Officer: Individual responsible for managing, administering, and monitoring rewards programs.
Performance-Linked Reward: Rewards tied to achieving specific objectives, KPIs, or milestones.
Recognition Program: Structured initiative to acknowledge employee achievements publicly or privately.
NeftalyP426-4: Objectives
- To provide a structured framework for recognising and rewarding employees fairly and consistently.
- To motivate high performance, engagement, and loyalty within Neftaly.
- To align rewards with organisational goals, values, and strategic priorities.
- To ensure compliance with legal, regulatory, and organisational requirements.
- To monitor, evaluate, and continuously improve rewards programs.
- To enhance employee satisfaction, retention, and organisational culture.
NeftalyP426-5: Roles and Responsibilities
5.1 Chief Executive Officer (CEO)
- Approves high-value or strategic rewards programs.
- Reviews reports on program effectiveness and compliance.
5.2 Chief Human Capital Officer (NeftalyCHCR)
- Oversees all rewards initiatives and ensures alignment with organisational strategy.
- Approves standard reward allocations and monitors program effectiveness.
- Reports outcomes and trends to CEO and Board.
5.3 Reward Officers / HR Managers
- Design and administer rewards programs.
- Track employee eligibility, achievements, and reward disbursement.
- Maintain documentation and report regularly on reward metrics.
5.4 Line Managers / Supervisors
- Identify high-performing staff and recommend rewards.
- Ensure transparency and fairness in reward allocation.
- Communicate recognition and provide feedback to employees.
5.5 Employees
- Engage in performance and achievement metrics.
- Participate in recognition programs.
- Provide feedback on rewards programs.
NeftalyP426-6: Procedures
6.1 Rewards Planning
- Define objectives and criteria for rewards programs.
- Develop Reward Plan Template (T426-01) outlining eligibility, type, and value of rewards.
- Obtain approvals from CHCR and CEO as required.
6.2 Reward Allocation
- Identify eligible employees based on performance data, tenure, or achievements.
- Use Reward Nomination Form (T426-02) to submit recommendations.
- Conduct review and approve allocations using Reward Approval Form (T426-03).
6.3 Communication
- Announce rewards using Reward Communication Template (T426-04).
- Ensure clarity, transparency, and recognition of achievement.
6.4 Monitoring and Reporting
- Track rewards using Reward Tracking Log (T426-05).
- Report monthly to CHCR and quarterly to CEO.
- Evaluate program effectiveness and employee satisfaction.
6.5 Continuous Improvement
- Collect feedback via surveys or focus groups.
- Adjust rewards programs based on feedback, organisational priorities, and budget considerations.
NeftalyP426-7: Processes
Rewards Management Cycle
- Plan and define rewards programs
- Identify eligible employees
- Nominate and approve rewards
- Communicate and recognise achievements
- Track and monitor reward disbursement
- Evaluate program effectiveness
- Adjust programs for continuous improvement
Support Processes
- Performance Management
- Employee Recognition Programs
- Communication and Engagement Channels
- Budget Management
- Reporting and Compliance
NeftalyP426-8: Templates, Documents, and Forms
T426-01: Reward Plan Template
T426-02: Reward Nomination Form
T426-03: Reward Approval Form
T426-04: Reward Communication Template
T426-05: Reward Tracking Log
T426-06: Employee Recognition Certificate Template
T426-07: Incentive Allocation Sheet
T426-08: Performance-Linked Reward Form
T426-09: Feedback Survey on Rewards
T426-10: Quarterly Rewards Review Report
Extended Templates
- Recognition Event Planning Templates
- Achievement Badges / Digital Recognition Assets
- Rewards Budget Planning Forms
- Reward Policy Acknowledgement Forms
- Annual Reward Strategy Templates
NeftalyP426-9: Compliance
All staff must comply with:
- Neftaly Code of Conduct
- HR, remuneration, and organisational policies
- Legal and regulatory requirements
Non-compliance may result in:
- Counselling or retraining
- Corrective action
- Escalation to CHCR or CEO
- Disciplinary measures
NeftalyP426-10: Frequently Asked Questions (FAQs)
- What types of rewards does Neftaly provide?
- Who approves rewards programs?
- How are employees nominated for rewards?
- Can rewards be monetary or non-monetary?
- How is reward eligibility determined?
- How are rewards communicated?
- How often are rewards reviewed?
- Can employees provide feedback on rewards programs?
- How are rewards tracked and reported?
- What happens if there is a dispute over rewards allocation?
