Document Code: NeftalyP170
Approved By: Chief Executive Officer (CEO)
Date Approved: 31 October 2025
Review Date: 28 November 2026
Policy Owner: Neftaly Chief Human Capital Officer, NeftalyCHCR
NeftalyP170-1 Overview
NeftalyP170-1-1 The Neftaly Human Capital Emergency Management Policy (NeftalyP170) provides a comprehensive framework to prepare for, respond to, and recover from emergencies affecting Neftaly Human Capital, facilities, and operations. This policy ensures safety, continuity, and minimal disruption during emergencies.
NeftalyP170-2 Purpose
NeftalyP170-2-1 The purpose of this policy is to:
- NeftalyP170-2-1-1 Establish structured procedures for managing emergencies, crises, and disasters.
- NeftalyP170-2-1-2 Protect the health, safety, and welfare of Human Capital.
- NeftalyP170-2-1-3 Ensure continuity of critical operations and services.
- NeftalyP170-2-1-4 Promote preparedness, awareness, and rapid response across Neftaly divisions.
NeftalyP170-3 Scope
NeftalyP170-3-1 This policy applies to:
- NeftalyP170-3-1-1 All Neftaly Human Capital, including Officers, Deputy Chiefs, Royal Directors, and Non-Executive Members.
- NeftalyP170-3-1-2 All Neftaly facilities, programs, events, and operational activities.
- NeftalyP170-3-1-3 Contractors, visitors, and external partners on Neftaly premises or engaged in official activities.
NeftalyP170-4 Policy Statement
NeftalyP170-4-1 Neftaly is committed to providing a safe environment and effective emergency response systems. All Human Capital are expected to be aware of, comply with, and participate in emergency preparedness and response activities.
NeftalyP170-5 Core Principles
- NeftalyP170-5-1 Preparedness: Proactively plan for potential emergencies.
- NeftalyP170-5-2 Safety: Prioritize the protection of Human Capital, assets, and operations.
- NeftalyP170-5-3 Rapid Response: Implement timely and effective actions during emergencies.
- NeftalyP170-5-4 Communication: Maintain clear, accurate, and prompt communication channels.
- NeftalyP170-5-5 Recovery and Continuity: Ensure rapid restoration of critical operations post-emergency.
NeftalyP170-6 Procedures and Processes
NeftalyP170-6-1 Emergency Planning and Risk Assessment
- NeftalyP170-6-1-1 Conduct annual risk assessments using NeftalyF170-01 Emergency Risk Assessment Form.
- NeftalyP170-6-1-2 Develop and maintain emergency response plans in NeftalyT170-01 Emergency Response Plan Template.
- NeftalyP170-6-1-3 Identify emergency roles, responsibilities, and communication protocols.
NeftalyP170-6-2 Training and Preparedness
- NeftalyP170-6-2-1 Provide regular emergency preparedness training to Human Capital using NeftalyR170-01 Emergency Training Template.
- NeftalyP170-6-2-2 Conduct drills and simulations to test response effectiveness.
- NeftalyP170-6-2-3 Maintain records of training and drill participation in NeftalyD170-01 Emergency Training Log.
NeftalyP170-6-3 Emergency Response
- NeftalyP170-6-3-1 Activate response procedures immediately upon identifying an emergency.
- NeftalyP170-6-3-2 Use NeftalyF170-02 Emergency Incident Report Form to document events, actions taken, and outcomes.
- NeftalyP170-6-3-3 Notify Royal Directors, CHCO, and CEO according to the communication protocol.
- NeftalyP170-6-3-4 Follow evacuation, lockdown, or other safety procedures as required.
NeftalyP170-6-4 Communication During Emergencies
- NeftalyP170-6-4-1 Maintain clear internal and external communication channels.
- NeftalyP170-6-4-2 Disseminate timely updates to all Human Capital, stakeholders, and authorities.
- NeftalyP170-6-4-3 Document communications using NeftalyD170-02 Emergency Communication Log.
NeftalyP170-6-5 Recovery and Continuity
- NeftalyP170-6-5-1 Implement business continuity plans to restore critical operations quickly.
- NeftalyP170-6-5-2 Conduct post-emergency evaluations to identify lessons learned using NeftalyR170-02 Post-Emergency Evaluation Report.
- NeftalyP170-6-5-3 Update emergency plans and procedures based on feedback and assessments.
NeftalyP170-6-6 Coordination with External Agencies
- NeftalyP170-6-6-1 Liaise with emergency services, health authorities, and local government during emergencies.
- NeftalyP170-6-6-2 Establish memorandums of understanding (MOUs) with relevant agencies where necessary.
NeftalyP170-7 Roles and Responsibilities
| Role | Responsibilities |
|---|---|
| Chief Executive Officer (CEO) | Approves emergency management policies, oversees major incidents, and ensures organizational readiness. |
| Chief Human Capital Officer (CHCO) | Implements policy, coordinates response, monitors compliance, and reports on emergencies. |
| Royal Directors | Activate emergency procedures within divisions, ensure safety of Human Capital, and report incidents. |
| Deputy Chiefs | Support emergency preparedness, coordinate drills, and assist during actual emergencies. |
| Officers | Ensure team compliance with emergency procedures, maintain safety, and provide guidance. |
| Human Capital | Follow emergency protocols, participate in training and drills, and report hazards or incidents. |
NeftalyP170-8 Documentation and Templates
- NeftalyP170-8-1 NeftalyF170-01: Emergency Risk Assessment Form
- NeftalyP170-8-2 NeftalyT170-01: Emergency Response Plan Template
- NeftalyP170-8-3 NeftalyR170-01: Emergency Training Template
- NeftalyP170-8-4 NeftalyD170-01: Emergency Training Log
- NeftalyP170-8-5 NeftalyF170-02: Emergency Incident Report Form
- NeftalyP170-8-6 NeftalyD170-02: Emergency Communication Log
- NeftalyP170-8-7 NeftalyR170-02: Post-Emergency Evaluation Report
NeftalyP170-9 Compliance and Monitoring
- NeftalyP170-9-1 CHCO and Royal Directors monitor adherence to emergency policies and procedures.
- NeftalyP170-9-2 Regular audits, drills, and reports ensure preparedness and continuous improvement.
- NeftalyP170-9-3 Non-compliance or negligence in emergency management may result in corrective actions or disciplinary measures.
NeftalyP170-10 Review and Evaluation
NeftalyP170-10-1 This policy will be reviewed annually by the CHCO and approved by the CEO to ensure relevance, effectiveness, and alignment with best practices in emergency management.
NeftalyP170-11 Frequently Asked Questions (FAQs)
Q1: Who is responsible for emergency preparedness?
A: All Human Capital, led by CHCO, Royal Directors, and Officers, share responsibility.
Q2: What types of emergencies are covered?
A: Natural disasters, medical emergencies, fire, security incidents, or operational crises.
Q3: How are emergencies communicated?
A: Through established communication channels documented in NeftalyD170-02 Emergency Communication Log.
Q4: Are drills mandatory?
A: Yes, participation in drills is required to ensure preparedness.
Q5: How is performance after an emergency evaluated?
A: Using NeftalyR170-02 Post-Emergency Evaluation Report to identify improvements and lessons learned.
Approved By:
Neftaly Malatjie
Chief Executive Officer