Document Code: NeftalyP367
Approved By: Neftaly Malatjie, Chief Executive Officer
Last Reviewed: 21 November 2025
Next Review Date: 21 May 2026
Policy Owner: Neftaly Chief Human Capital Officer (NeftalyCHCR)
NeftalyP367-1: CEO Statement on the Launch of the Policy
To the Neftaly Chairperson, Neftaly Board, Neftaly Royal Chiefs, and the entire Neftaly Human Capital Community,
I am honoured to launch the Neftaly Human Capital Preparedness Management Policy (NeftalyP367).
Preparedness is the cornerstone of effective Human Capital operations — it ensures that our staff, systems, and processes are fully equipped to respond to organisational needs, challenges, and opportunities. This policy establishes standards for readiness, contingency planning, and proactive measures across all Human Capital activities, promoting resilience, efficiency, and excellence.
My message shall end here.
Signed:
Neftaly Malatjie
Chief Executive Officer
Neftaly
NeftalyP367-2: Scope
NeftalyP367-2-1: This policy applies to:
- NeftalyP367-2-1-1 All Neftaly Human Capital units and staff responsible for readiness, risk mitigation, and operational continuity.
- NeftalyP367-2-1-2 All internal and external Human Capital initiatives including recruitment, training, development, wellness, compliance, and crisis response.
- NeftalyP367-2-1-3 All digital, operational, and administrative preparedness tools, templates, and documentation.
NeftalyP367-3: Definitions
| Term | Definition |
|---|---|
| Preparedness | Activities and measures ensuring readiness for operational, strategic, or emergency scenarios. |
| Contingency Plan | A pre-defined course of action to address unexpected events or risks. |
| Readiness Assessment | Evaluation of capabilities, resources, and processes to meet organisational demands. |
| Neftaly Officer | Manager or supervisor responsible for implementing preparedness measures. |
| Preparedness Tools | Templates, checklists, and guidance materials supporting readiness activities. |
NeftalyP367-4: Objectives
- NeftalyP367-4-1 Standardise preparedness practices across Human Capital operations.
- NeftalyP367-4-2 Ensure all units and staff are equipped to respond effectively to operational and strategic requirements.
- NeftalyP367-4-3 Reduce risks, delays, and disruptions through proactive planning.
- NeftalyP367-4-4 Strengthen resilience and continuity of Human Capital services.
- NeftalyP367-4-5 Promote a culture of readiness, responsibility, and accountability.
NeftalyP367-5: Roles and Responsibilities
NeftalyP367-5-1 Neftaly Chief Executive Officer (NeftalyCER)
- NeftalyP367-5-1-1 Endorses organisational preparedness standards and major readiness initiatives.
NeftalyP367-5-2 Neftaly Chief Human Capital Officer (NeftalyCHCR)
- NeftalyP367-5-2-1 Oversees implementation of preparedness policy and associated procedures.
- NeftalyP367-5-2-2 Approves preparedness tools, checklists, and readiness plans.
NeftalyP367-5-3 Neftaly Human Capital Preparedness Unit
- NeftalyP367-5-3-1 Develops and maintains preparedness frameworks, templates, and programmes.
- NeftalyP367-5-3-2 Conducts readiness assessments and monitors preparedness metrics.
- NeftalyP367-5-3-3 Reports preparedness status to NeftalyCHCR.
NeftalyP367-5-4 Neftaly Officers / Supervisors
- NeftalyP367-5-4-1 Ensure team compliance with preparedness requirements.
- NeftalyP367-5-4-2 Conduct local readiness checks and submit verification reports.
NeftalyP367-5-5 Neftaly Staff / Representatives
- NeftalyP367-5-5-1 Complete all preparedness activities, including training, briefings, and assessments.
- NeftalyP367-5-5-2 Identify and report gaps, risks, or challenges in readiness.
NeftalyP367-6: Procedures
NeftalyP367-6-1 Preparedness Planning
- NeftalyP367-6-1-1 Identify critical activities, risks, and operational requirements.
- NeftalyP367-6-1-2 Complete Neftaly Preparedness Plan Template (NeftalyT367-01).
- NeftalyP367-6-1-3 Submit plan for approval by the Preparedness Unit and NeftalyCHCR.
NeftalyP367-6-2 Readiness Assessment
- NeftalyP367-6-2-1 Evaluate staff, resources, systems, and processes.
- NeftalyP367-6-2-2 Use Neftaly Preparedness Assessment Form (NeftalyT367-02).
- NeftalyP367-6-2-3 Implement corrective measures where gaps are identified.
NeftalyP367-6-3 Contingency and Risk Planning
- NeftalyP367-6-3-1 Develop contingency measures for potential operational or HR challenges.
- NeftalyP367-6-3-2 Document using Neftaly Contingency Plan Template (NeftalyT367-03).
- NeftalyP367-6-3-3 Communicate plans to relevant teams and stakeholders.
NeftalyP367-6-4 Monitoring and Reporting
- NeftalyP367-6-4-1 Maintain Preparedness and Readiness Log (NeftalyR367-01).
- NeftalyP367-6-4-2 Submit monthly and quarterly readiness reports to NeftalyCHCR.
- NeftalyP367-6-4-3 Highlight critical gaps, risks, and mitigation measures.
NeftalyP367-6-5 Continuous Improvement
- NeftalyP367-6-5-1 Conduct post-event or post-activity reviews to evaluate preparedness effectiveness.
- NeftalyP367-6-5-2 Update templates, checklists, and training materials based on lessons learned.
NeftalyP367-7: Templates, Documents and Forms
- NeftalyP367-7-1 NeftalyT367-01: Preparedness Plan Template
- NeftalyP367-7-2 NeftalyT367-02: Preparedness Assessment Form
- NeftalyP367-7-3 NeftalyT367-03: Contingency Plan Template
- NeftalyP367-7-4 NeftalyR367-01: Preparedness and Readiness Log
- Extended templates and resources available on request
NeftalyP367-8: Compliance
NeftalyP367-8-1: All Human Capital staff must comply with:
- NeftalyP367-8-1-1 Neftaly Governance and Operational Procedures
- NeftalyP367-8-1-2 Risk management and contingency standards
- NeftalyP367-8-1-3 Timely completion of all preparedness and readiness activities
Non-compliance may result in corrective, administrative, or disciplinary action.
NeftalyP367-9: Frequently Asked Questions (Preview)
- What is Human Capital Preparedness at Neftaly?
- Who approves preparedness plans?
- How often are readiness assessments conducted?
- What templates are required for preparedness?
- How are gaps in readiness addressed?
- How is preparedness effectiveness measured?
- Can departments modify preparedness activities independently?
- What is the role of supervisors in preparedness?
- How are contingency plans communicated?
- What reporting is required for preparedness activities?