Document Code: NeftalyP404
Approved By: Chief Executive Officer (CEO)
Date Approved: 09 December 2025
Review Date: 10 November 2026
Policy Owner: Neftaly Chief Human Capital Officer, NeftalyCHCR
NeftalyP404-1 Overview
NeftalyP404-1-1 The Neftaly Human Capital Religion Management Policy (NeftalyP404) establishes the framework for recognising, respecting, and managing religious diversity within the Neftaly working environment. Neftaly acknowledges that religious beliefs and practices form an important part of identity, values, and wellbeing for many Human Capital members.
NeftalyP404-1-2 This policy ensures that religion is managed with respect, fairness, equality, professionalism, and cultural sensitivity while maintaining operational efficiency across all Royal Divisions.
NeftalyP404-2 Purpose
NeftalyP404-2-1 This policy aims to:
- NeftalyP404-2-1-1 Create an inclusive environment that respects all religious beliefs and lawful practices.
- NeftalyP404-2-1-2 Provide a structured process for managing religious accommodations and observances.
- NeftalyP404-2-1-3 Prevent religious discrimination, harassment, bias, or exclusion.
- NeftalyP404-2-1-4 Ensure that Neftaly’s operational needs are balanced with the rights and requests of Human Capital.
- NeftalyP404-2-1-5 Promote peaceful coexistence and mutual respect among Human Capital from diverse religious backgrounds.
NeftalyP404-3 Scope
NeftalyP404-3-1 This policy applies to:
- NeftalyP404-3-1-1 All Neftaly Human Capital (Officers, Deputy Chiefs, Royal Directors, Executives, Non-Executive Members).
- NeftalyP404-3-1-2 All Neftaly offices, branches, digital platforms, events, training sessions, and Royal programs.
- NeftalyP404-3-1-3 All interactions among Human Capital and between Human Capital and external stakeholders.
NeftalyP404-4 Policy Statement
NeftalyP404-4-1 Neftaly upholds freedom of religion as a fundamental human right. All Human Capital members are free to hold religious beliefs or to have no religious belief. Neftaly must ensure that no person is treated unfairly based on their faith, practices, or lack thereof.
NeftalyP404-4-2 Neftaly promotes a religiously inclusive workplace, ensuring that all beliefs are respected as long as they do not disrupt operations, infringe on others’ rights, or conflict with Neftaly’s Royal core values.
NeftalyP404-5 Core Principles
- NeftalyP404-5-1 Respect: All religions, beliefs, and non-beliefs must be treated with dignity.
- NeftalyP404-5-2 Inclusivity: The working environment must accommodate religious diversity.
- NeftalyP404-5-3 Neutrality: Neftaly does not favour any religion over another.
- NeftalyP404-5-4 Balance: Religious requests must not compromise productivity or safety.
- NeftalyP404-5-5 Non-Discrimination: No Human Capital member may face discrimination based on religion.
- NeftalyP404-5-6 Safe Expression: Religious expression is permitted when reasonable and non-coercive.
- NeftalyP404-5-7 Confidentiality: Religious information is protected and disclosed only when necessary.
NeftalyP404-6 Allowable Religious Accommodations
Neftaly may provide accommodations including:
- NeftalyP404-6-1 Adjusted working hours for religious observances.
- NeftalyP404-6-2 Leave for religious holidays (approved under Neftaly leave policies).
- NeftalyP404-6-3 Prayer breaks where operationally feasible.
- NeftalyP404-6-4 Designated quiet spaces for prayer or reflection.
- NeftalyP404-6-5 Dietary accommodations for Neftaly events or workshops.
- NeftalyP404-6-6 Dress code accommodations (religious clothing, headwear, etc.), except where safety rules apply.
NeftalyP404-7 Prohibited Actions
- NeftalyP404-7-1 Forcing religious beliefs on colleagues.
- NeftalyP404-7-2 Religious harassment or jokes.
- NeftalyP404-7-3 Discrimination in hiring, promotion, or task allocation.
- NeftalyP404-7-4 Criticism of religious practices or attire.
- NeftalyP404-7-5 Using Neftaly platforms for preaching unless officially sanctioned.
NeftalyP404-8 Procedures and Processes
NeftalyP404-8-1 Religious Accommodation Request Procedure
- NeftalyP404-8-1-1 Human Capital member submits NeftalyF404-01 Religious Accommodation Request Form.
- NeftalyP404-8-1-2 Officer logs the request in NeftalyD404-01 Religion Management Register.
- NeftalyP404-8-1-3 Evidence or explanation may be requested if needed.
- NeftalyP404-8-1-4 Deputy Chief or Royal Director evaluates operational feasibility.
- NeftalyP404-8-1-5 Decision submitted to CHCO for endorsement.
- NeftalyP404-8-1-6 Officer communicates outcome to the Human Capital member.
NeftalyP404-8-2 Assessment Criteria
Requests will be assessed on:
- NeftalyP404-8-2-1 Operational impact.
- NeftalyP404-8-2-2 Availability of alternative arrangements.
- NeftalyP404-8-2-3 Reasonableness and legitimacy.
- NeftalyP404-8-2-4 Safety considerations (especially for dress code).
- NeftalyP404-8-2-5 Amount of productivity time affected.
Assessment is documented using NeftalyT404-01 Religious Accommodation Assessment Checklist.
NeftalyP404-8-3 Approval Process
| Approval Level | Authority | Examples |
|---|---|---|
| Level 1 | Officer | Short prayer breaks, dietary requests |
| Level 2 | Deputy Chief / Royal Director | Time adjustments, religious dress approval |
| Level 3 | CHCO | Extended leave, workplace space allocation |
| Level 4 | CEO | High-impact or organisation-wide religious accommodations |
All approvals must be recorded using NeftalyF404-02 Religious Accommodation Approval Form.
NeftalyP404-8-4 Implementation
- NeftalyP404-8-4-1 Officer implements approved accommodations promptly.
- NeftalyP404-8-4-2 Adjustments are recorded in the Religious Implementation Log (NeftalyD404-02).
- NeftalyP404-8-4-3 Ensure no negative impact on Human Capital’s performance reviews.
NeftalyP404-8-5 Monitoring and Follow-Up
- NeftalyP404-8-5-1 Officers monitor accommodation effectiveness weekly or monthly.
- NeftalyP404-8-5-2 Royal Directors evaluate compliance during quarterly reviews.
- NeftalyP404-8-5-3 CHCO conducts annual audits and reports findings to the CEO.
NeftalyP404-8-6 Conflict Resolution
Religious conflicts or complaints must be:
- NeftalyP404-8-6-1 Reported using NeftalyF404-03 Religion Complaint Form.
- NeftalyP404-8-6-2 Reviewed by the Officer and Deputy Chief.
- NeftalyP404-8-6-3 Escalated to Royal Director if unresolved.
- NeftalyP404-8-6-4 Serious cases escalated to CHCO or CEO.
A Religion Conflict Register (NeftalyD404-03) must be maintained.
NeftalyP404-9 Roles and Responsibilities
| Role | Responsibilities |
|---|---|
| CEO | Oversees high-level religion management decisions and conflict resolutions. |
| CHCO | Ensures policy implementation, audits compliance, and approves high-level accommodations. |
| Royal Directors | Manage religious accommodations within divisions and ensure neutrality. |
| Deputy Chiefs | Support assessment, mediation, and accommodation implementation. |
| Officers | Process requests, document decisions, maintain registers, and monitor compliance. |
| Human Capital | Respect diversity, comply with guidelines, and communicate respectfully. |
NeftalyP404-10 Documents, Templates and Forms
| Code | Document Name |
|---|---|
| NeftalyF404-01 | Religious Accommodation Request Form |
| NeftalyT404-01 | Religious Accommodation Assessment Checklist |
| NeftalyF404-02 | Religious Accommodation Approval Form |
| NeftalyD404-01 | Religion Management Register |
| NeftalyD404-02 | Religious Accommodation Implementation Log |
| NeftalyF404-03 | Religion Complaint Form |
| NeftalyD404-03 | Religion Conflict Register |
| NeftalyR404-01 | Quarterly Religion Management Report |
NeftalyP404-11 Compliance and Monitoring
- NeftalyP404-11-1 Non-compliance may result in retraining or administrative action.
- NeftalyP404-11-2 Religious discrimination or harassment leads to disciplinary action.
- NeftalyP404-11-3 Annual compliance audits conducted by CHCO.
- NeftalyP404-11-4 Every division must submit quarterly Religion Management Reports.
NeftalyP404-12 Review and Evaluation
The policy must be reviewed annually or sooner if:
- NeftalyP404-12-1 Laws change
- NeftalyP404-12-2 Significant religious conflicts occur
- NeftalyP404-12-3 New accommodation needs emerge
Revisions must be approved by the CEO.
NeftalyP404-13 Frequently Asked Questions (FAQs)
Q1: Can Human Capital wear religious clothing?
Yes, unless it violates safety standards.
Q2: Are prayer breaks allowed?
Yes, provided they are reasonable and approved.
Q3: Can Neftaly host religious celebrations?
Only if inclusive and approved by the CHCO.
Q4: Can someone refuse tasks due to religion?
Only if the request is reasonable and approved through formal processes.
Q5: What happens if religious harassment occurs?
Immediate investigation and disciplinary action will follow.
Approved By:
Neftaly Malatjie
Chief Executive Officer