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Neftaly Human Capital Recognition Management Policy, Procedures, Processes, Templates, Documents and Forms NeftalyP391

Document Code: NeftalyP391
Approved By: Neftaly Malatjie, Chief Executive Officer
Date Approved: 1 December 2025
Next Review Date: 1 December 2026
Neftaly Policy Owner: Neftaly Chief Human Capital Officer (NeftalyCHCR)

NeftalyP391-1: Neftaly CEO Neftaly Malatjie Speech on the Purpose and Rationale for Launching the Policy

To the Chairperson of Neftaly, all Neftaly Royal Committee, all Neftaly Royal Chiefs, and all Neftaly Human Capital,

Kgotso a ebe le lena.

I am delighted to launch the Neftaly Human Capital Recognition Management Policy (NeftalyP391).

Recognition is the lifeblood of motivation and engagement. This policy ensures that every achievement, contribution, and effort within Neftaly is acknowledged appropriately, fairly, and consistently. Whether recognising Human Capital excellence, team achievements, or innovative solutions, this framework strengthens morale, fosters loyalty, and promotes a culture of appreciation across all Neftaly operations.

Recognition is not a one-time event; it is a strategic approach to show our people that their work is valued, their contributions matter, and that they are integral to the success of Neftaly.

My message shall end here.

Neftaly Malatjie | CEO | Neftaly

NeftalyP391-2: Scope

NeftalyP391-2-1: This policy applies to:

  • NeftalyP391-2-1-1 All Neftaly Human Capital involved in recognition activities.
  • NeftalyP391-2-1-2 All divisions, departments, and projects within Neftaly.
  • NeftalyP391-2-1-3 Recognition of individuals, teams, departments, and external partners contributing to Neftaly’s objectives.

NeftalyP391-3: Definitions

  • NeftalyP391-3-1 Recognition: Acknowledgement of exceptional performance, effort, innovation, or contribution within Neftaly.
  • NeftalyP391-3-2 Neftaly Human Capital: Officers, Supervisors, Chiefs, and staff eligible for recognition.
  • NeftalyP391-3-3 Recognition Program: Structured initiatives to honour achievements in line with Neftaly objectives.
  • NeftalyP391-3-4 Neftaly Award: Tangible or intangible reward given to Human Capital or teams for exceptional contribution.

NeftalyP391-4: Objectives

  • NeftalyP391-4-1 Foster a culture of appreciation and engagement within Neftaly.
  • NeftalyP391-4-2 Promote excellence, innovation, and teamwork.
  • NeftalyP391-4-3 Strengthen employee morale and retention.
  • NeftalyP391-4-4 Ensure recognition is fair, transparent, and aligned with Neftaly values.
  • NeftalyP391-4-5 Document and track recognition activities for reporting and evaluation.

    NeftalyP391-5: Roles and Responsibilities

    NeftalyP391-5-1 Neftaly Chief Executive Officer (NeftalyCER)

    • NeftalyP391-5-1-1 Endorses major recognition programs and awards.

    NeftalyP391-5-2 Neftaly Chief Human Capital Officer (NeftalyCHCR)

    • NeftalyP391-5-2-1 Oversees the design, implementation, and monitoring of recognition initiatives.
    • NeftalyP391-5-2-2 Approves recognition programs and ensures alignment with policy.

    NeftalyP391-5-3 Neftaly Officers / Supervisors

    • NeftalyP391-5-3-1 Identify Human Capital eligible for recognition.
    • NeftalyP391-5-3-2 Initiate recognition requests and provide supporting documentation.
    • NeftalyP391-5-3-3 Participate in award selection committees as required.

    NeftalyP391-5-4 Neftaly Human Capital

    • NeftalyP391-5-4-1 Participate in recognition programs by nominating peers or teams.
    • NeftalyP391-5-4-2 Acknowledge recognition received and uphold Neftaly standards.

    NeftalyP391-6: Procedures

    NeftalyP391-6-1 Recognition Program Design

    • NeftalyP391-6-1-1 Identify categories of recognition:
      • Individual Achievement
      • Team Performance
      • Innovation & Creativity
      • Years of Service
      • Special Contribution to Projects or Events
    • NeftalyP391-6-1-2 Define criteria for each category aligned with Neftaly values and goals.
    • NeftalyP391-6-1-3 Develop a recognition calendar to schedule events or communications.

      NeftalyP391-6-2 Nomination and Approval

      • NeftalyP391-6-2-1 Submit nominations using Neftaly Recognition Nomination Form (NeftalyT391-01).
      • NeftalyP391-6-2-2 Officers / Supervisors review nominations and submit to NeftalyCHCR.
      • NeftalyP391-6-2-3 NeftalyCHCR approves awards or recognition, optionally consulting the CEO for high-profile cases.

        NeftalyP391-6-3 Recognition Event / Communication

        • NeftalyP391-6-3-1 Recognition may be presented through:
          • Public announcements
          • Certificates, plaques, or tokens
          • Monetary or non-monetary rewards
        • NeftalyP391-6-3-2 Document all recognitions in Neftaly Recognition Log (NeftalyT391-02).

          NeftalyP391-6-4 Follow-up and Reporting

          • NeftalyP391-6-4-1 Collect feedback on recognition effectiveness using Neftaly Recognition Feedback Form (NeftalyT391-03).
          • NeftalyP391-6-4-2 Quarterly report submitted to NeftalyCHCR and CEO summarising recognition activities.

            NeftalyP391-7: Templates, Documents and Forms

            • NeftalyP391-7-1 NeftalyT391-01: Recognition Nomination Form
            • NeftalyP391-7-2 NeftalyT391-02: Recognition Log
            • NeftalyP391-7-3 NeftalyT391-03: Recognition Feedback Form
            • NeftalyP391-7-4 NeftalyT391-04: Certificate Template
            • NeftalyP391-7-5 NeftalyT391-05: Appreciation Letter Template
            • NeftalyP391-7-6 NeftalyT391-06: Event Planning Checklist for Recognition Programs
            • NeftalyP391-7-7 NeftalyT391-07: Award Approval Form
            • NeftalyP391-7-8 NeftalyT391-08: Peer Nomination Template
            • NeftalyP391-7-9 NeftalyT391-09: Recognition Report Template
            • NeftalyP391-7-10 NeftalyT391-10: Recognition Program Calendar

              (Full expanded set can include 2000+ templates covering internal request forms, certificates, event invitations, recognition logs, feedback forms, communications, awards, appreciation notes, and reports.)

              NeftalyP391-8: Compliance

              NeftalyP391-8-1 All Neftaly Human Capital must:

              • NeftalyP391-8-1-1 Adhere to the Recognition Policy and procedures.
              • NeftalyP391-8-1-2 Ensure fair, transparent, and unbiased recognition practices.
              • NeftalyP391-8-1-3 Maintain accurate records of all recognition activities.
              • NeftalyP391-8-1-4 Report non-compliance or concerns to NeftalyCHCR.

              NeftalyP391-8-2 Non-compliance may result in administrative or corrective actions consistent with Neftaly standards.

              NeftalyP391-9: Frequently Asked Questions (FAQs)

              1. Who is eligible for recognition under NeftalyP391?
              2. How are nominations submitted?
              3. What types of awards are available?
              4. Can peers nominate colleagues for recognition?
              5. How often are recognition programs held?
              6. Who approves the recognition?
              7. Are recognition activities documented?
              8. Can external partners be recognised?
              9. How is fairness ensured in selection?
              10. How are awards presented?