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Neftaly Human Capital Giving Management Policy, Procedures, Processes, Templates, Documents and Forms NeftalyP218

Document Code: NeftalyP218
Approved By: Chief Executive Officer – Neftaly
Policy Owner: Neftaly Chief Human Capital Officer
Last Reviewed: 28 November 2025
Next Review Date: 28 May 2026


NeftalyP218-1 Purpose of the Policy

NeftalyP218-1-1 The purpose of the Neftaly Giving Management Policy (NeftalyP218) is to ensure consistent, ethical, transparent, and accountable management of all giving activities undertaken by Neftaly Human Capital. This includes internal giving (staff-to-staff support), community giving, charitable contributions, donation drives, and structured giving programmes. The policy establishes a framework that promotes fairness, compliance, and alignment with Neftaly values.


NeftalyP218-2 Scope of the Policy

NeftalyP218-2-1 This policy applies to:

  • NeftalyP218-2-1-1 All Neftaly offices, departments, programmes, and units
  • NeftalyP218-2-1-2 All Neftaly employees, contractors, interns, fellows, and volunteers
  • NeftalyP218-2-1-3 All giving projects initiated, managed, supported, or approved by Human Capital

NeftalyP218-3 Definitions

  • NeftalyP218-3-1 Giving: Donations of money, goods, services, or time from Neftaly or its staff members to individuals or communities.
  • NeftalyP218-3-2 Internal Giving: Support provided to staff members in need.
  • NeftalyP218-3-3 External Giving: Support provided to communities, partners, beneficiaries, or public groups.
  • NeftalyP218-3-4 Beneficiary: The individual or group receiving support.
  • NeftalyP218-3-5 Donation Drive: Organised effort to collect items or resources for beneficiaries.

NeftalyP218-4 Policy Principles

NeftalyP218-4-1 Neftaly giving activities must be:

  • NeftalyP218-4-1-1 Transparent – documented, tracked, and reported.
  • NeftalyP218-4-1-2 Voluntary – no employee is coerced to give.
  • NeftalyP218-4-1-3 Fair and Non-Discriminatory – based on objective criteria.
  • NeftalyP218-4-1-4 Ethical – aligned with Neftaly values and the law.
  • NeftalyP218-4-1-5 Accountable – subject to audits and approval processes.
  • NeftalyP218-4-1-6 Impact-Driven – focused on meaningful outcomes.

    NeftalyP218-5 Giving Categories

    NeftalyP218-5-1 Internal Giving

    • NeftalyP218-5-1-1 Staff emergency support
    • NeftalyP218-5-1-2 Bereavement support
    • NeftalyP218-5-1-3 Medical hardship support
    • NeftalyP218-5-1-4 Social support for vulnerable staff
    • NeftalyP218-5-1-5 Staff wellness humanitarian assistance

    NeftalyP218-5-2 External Giving

    • NeftalyP218-5-2-1 Community donation programmes
    • NeftalyP218-5-2-2 School uniform or stationery drives
    • NeftalyP218-5-2-3 Holiday/seasonal giving
    • NeftalyP218-5-2-4 Disaster relief assistance
    • NeftalyP218-5-2-5 Food parcels or feeding programmes
    • NeftalyP218-5-2-6 NGO/Community partnership donations

    NeftalyP218-5-3 Corporate Social Responsibility (CSR) Giving

    • NeftalyP218-5-3-1 Strategic giving aligned with Neftaly goals
    • NeftalyP218-5-3-2 Youth empowerment and development contributions
    • NeftalyP218-5-3-3 Sponsored training or bursary opportunities

    NeftalyP218-6 Approval Workflow

    NeftalyP218-6-1 Internal Giving Approvals

    • NeftalyP218-6-1-1 Human Capital Officer → Human Capital Manager → CHCO → CEO

    NeftalyP218-6-2 External Giving Approvals

    • NeftalyP218-6-2-1 Project Coordinator → Manager → CHCO → CEO

    NeftalyP218-6-3 CSR Giving Approvals

    • NeftalyP218-6-3-1 Programme Director → CHCO → CFO → CEO

    No giving may occur without written approval.


    NeftalyP218-7 Giving Management Procedures

    NeftalyP218-7-1 Step 1: Request Submission

    • NeftalyP218-7-1-1 Beneficiary or staff submits a Giving Request Form (NeftalyP218-Form1).
    • NeftalyP218-7-1-2 Human Capital logs the request.

    NeftalyP218-7-2 Step 2: Assessment

    • NeftalyP218-7-2-1 HC conducts a needs assessment using NeftalyP218-Checklist.
    • NeftalyP218-7-2-2 Verifies eligibility.

    NeftalyP218-7-3 Step 3: Decision Making

    • NeftalyP218-7-3-1 HC recommends approval or decline.
    • NeftalyP218-7-3-2 Final approval by appropriate authority.

    NeftalyP218-7-4 Step 4: Mobilisation of Resources

    • NeftalyP218-7-4-1 Monetary donations: processed via Finance.
    • NeftalyP218-7-4-2 Goods donations: sourced from staff, partners, or procurement.
    • NeftalyP218-7-4-3 Services donations: coordinated through relevant departments.

    NeftalyP218-7-5 Step 5: Distribution

    • NeftalyP218-7-5-1 Provided directly to beneficiary.
    • NeftalyP218-7-5-2 Documented using NeftalyP218-Distribution Form.

    NeftalyP218-7-6 Step 6: Reporting

    • NeftalyP218-7-6-1 Monthly report submitted to Human Capital.
    • NeftalyP218-7-6-2 Annual Giving Report compiled by the CHCO.

    NeftalyP218-8 Processes

    NeftalyP218-8-1 Internal Giving Process

    • NeftalyP218-8-1-1 Confidential assessment
    • NeftalyP218-8-1-2 Sensitivity in communication
    • NeftalyP218-8-1-3 Protection of beneficiary dignity

    NeftalyP218-8-2 External Giving Process

    • NeftalyP218-8-2-1 Community needs identification
    • NeftalyP218-8-2-2 Partner engagement
    • NeftalyP218-8-2-3 Donation drive planning
    • NeftalyP218-8-2-4 Distribution and monitoring

    NeftalyP218-8-3 Financial Giving Process

    • NeftalyP218-8-3-1 Budget creation
    • NeftalyP218-8-3-2 Funds disbursement via Finance
    • NeftalyP218-8-3-3 Receipt and reconciliation
    • NeftalyP218-8-3-4 Audit compliance

    NeftalyP218-9 Compliance Requirements

    • NeftalyP218-9-1 Anti-corruption and anti-fraud policies
    • NeftalyP218-9-2 POPIA compliance (confidentiality of beneficiaries)
    • NeftalyP218-9-3 No political or religious coercion
    • NeftalyP218-9-4 No conflict of interest
    • NeftalyP218-9-5 Full documentation retention

    NeftalyP218-10 Prohibited Practices

    • NeftalyP218-10-1 Using giving as a form of favouritism
    • NeftalyP218-10-2 Exploiting beneficiaries
    • NeftalyP218-10-3 Giving without approval
    • NeftalyP218-10-4 Misrepresentation of contributions
    • NeftalyP218-10-5 Coercing staff to donate

    NeftalyP218-11 Templates, Documents and Forms

    NeftalyP218-11-1 NeftalyP218-Form1: Giving Request Form

    NeftalyP218-11-2 NeftalyP218-Form2: Giving Assessment Checklist

    NeftalyP218-11-3 NeftalyP218-Form3: Approval Form

    NeftalyP218-11-4 NeftalyP218-Form4: Donation Drive Planning Tool

    NeftalyP218-11-5 NeftalyP218-Form5: Distribution Register

    NeftalyP218-11-6 NeftalyP218-Form6: Giving Monthly Report Template

    NeftalyP218-11-7 NeftalyP218-Template1: Annual Giving Report Template

    NeftalyP218-11-8 NeftalyP218-Template2: CSR Giving Proposal Template

    NeftalyP218-11-9 NeftalyP218-Document1: Giving Procedure Manual

    NeftalyP218-11-10 NeftalyP218-Document2: Beneficiary Confidentiality Guidelines