Document Code: NeftalyP278
Approved By: Neftaly Malatjie, Chief Executive Officer
Last Reviewed: 21 November 2025
Next Review Date: 21 May 2026
Policy Owner: Neftaly Chief Human Capital Officer (NeftalyCHCR)
NeftalyP Neftaly CEO Neftaly Approval Speech on the launch of [Policy Name]
To the Chairperson of Neftaly Kingdom Royal Committee, all Neftaly Kingdom Royal Committee, all Neftaly Royal Chiefs and all Neftaly Human Capital
To the Neftaly [Position], Neftaly [Position] Director, Neftaly [Position] Manager, Neftaly [Position] Officer, Neftaly [Position] Specialists, Neftaly [Position] Fellows, Neftaly [Position] Volunteers and Neftaly [Position] Interns
Kgotso a ebe le lena
NeftalyP Why did Neftaly Malatjie launch the Neftaly [Position] Policy
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What is the Mandate of Neftaly Kingdom Royal Committee on overseeing the Neftaly Position
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Neftaly Powers of Neftaly [Position]
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What is the Mandate of Neftaly [Position]
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What makes Neftaly Malatjie be offended by the Neftaly [Position]
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Neftaly CEO Neftaly Malatjie request to the Owner of Neftaly [Position] God himself
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My Oath Neftaly Malatjie as the King of Neftaly [Position]
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The Implication of Bible Exodus 20 on Neftaly [Position]
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I therefore declare this policy active.
My message shall end here.
Neftaly Malatjie | Chief Executive Officer | Neftaly
2. Scope
This policy applies to:
- All Neftaly employees, officers, managers, and Human Capital personnel involved in learning and development.
- All training, coaching, mentoring, e-learning, workshops, seminars, and other capacity-building initiatives.
- All external training providers, consultants, and vendors delivering learning solutions for Neftaly.
3. Definitions
| Term | Definition |
|---|---|
| Learning Management | The systematic process of planning, delivering, evaluating, and improving employee learning and development activities. |
| Learning Management System (LMS) | Digital platform used to administer, document, track, and report learning programs. |
| Training Needs Analysis (TNA) | Assessment of skills gaps and learning requirements for employees or departments. |
| Learning Officer / Manager | Personnel responsible for designing, delivering, and monitoring learning programs. |
| Development Plan | Individual or team-focused plan outlining learning interventions to improve skills and performance. |
4. Policy Principles
- Alignment: Learning initiatives must support organizational goals and strategic objectives.
- Equity & Accessibility: Training opportunities are available fairly to all eligible employees.
- Continuous Learning: Promote lifelong learning and skill development.
- Accountability: Clear responsibilities for HR and departmental managers in learning management.
- Evaluation & Improvement: Regularly assess learning effectiveness and impact on performance.
- Compliance: Ensure training complies with legal, regulatory, and organizational standards.
5. Roles and Responsibilities
| Role | Responsibilities |
|---|---|
| CEO | Approves strategic learning initiatives and budgets. |
| CHCR | Oversees policy implementation, compliance, and monitoring. |
| Learning & Development Team | Designs, schedules, delivers, and evaluates learning programs. |
| Department Heads / Supervisors | Identify team training needs, support participation, and monitor application of learning. |
| Employees | Actively participate in learning programs, complete evaluations, and apply knowledge to work. |
| External Providers | Deliver training in line with approved objectives, standards, and compliance requirements. |
6. Procedures
SayProP Neftaly Royal Chiefs
NeftalyP Neftaly Chief Chief Learning Monitoring Officer NeftalyCLMR Offices
| NeftalyP000-5 Office | NeftalyP000-5 Documents |
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NeftalyP Neftaly Chief Chief Learning Monitoring Officer NeftalyCLMR Officer X
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NeftalyP Neftaly Chief Chief Learning Monitoring Officer NeftalyCLMR Officer Meeting Targets
| Performance Indicator | App Events Link | Per Day | Per Month | Per Quarter | Per Year | 2 Years | 5 Years |
| NeftalyP [Position] Royal Staff Meeting | Link | ||||||
| NeftalyP Neftaly Royal Magoshing Chiefs Planning, Meeting and Reporting at ##-## – ##-## | Link | ||||||
| NeftalyP Neftaly Executive Spokesperson collects Neftaly Daily Work Report from the Neftaly Royal Committee at ##-## – ##-## | Link | ||||||
| NeftalyP Neftaly [Position] submits the Daily Report to the Neftaly Royal Committee at ##-## – ##-## | Link | ||||||
| NeftalyP Neftaly [Position] submits the Daily Report to the Neftaly Royal Committee at ##-## – ##-## | Link | ||||||
| NeftalyP Neftaly Executive Spokesperson Report Feedback to the Neftaly Royal Committee and Neftaly Royal Chiefs at ##-## – ##-## | Link | ||||||
| NeftalyP Neftaly [Position] Daily Day Planning Meeting ##-## – ##-## | Link | ||||||
| NeftalyP Neftaly [Position] Daily Committee Report Review Meeting ##-## – ##-## | Link | ||||||
| NeftalyP Neftaly [Position] Daily Committee Handover Report Submission ##-## – ##-## | Link | ||||||
| NeftalyP Neftaly [Position] Daily Report Submission to the Neftaly Royal Sub-Committee ##-## – ##-## | Link | ||||||
| NeftalyP Neftaly [Position] Daily Report Submission Review to the Neftaly Royal Sub-Committee ##-## – ##-## | Link | ||||||
| NeftalyP Neftaly [Position] Daily Today Events Reports Review Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Tomorrow Events Planning Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Challenges Report Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Training and Workshops Report Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Feedback Report Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Meetings Report Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Appointments, Birthdays, Resignations and Death Report Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Planned against Implemented Checklist Review Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Strategy Targets Checklist Review Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Project Progress, Budget and Completion Reports Review Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Performance Report Progress Reports Review Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Individual HC Handover Checklist Sheet Report Review Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Income Report Meeting ##-## – ##-## | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Strategic Planning Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Executive Leadership Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Daily Operations Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Budget Review Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Performance Review Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Project Progress Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Compliance and Governance Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Risk Management Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Stakeholder Engagement Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] External Partners Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Internal Team Briefing Crisis Management Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Innovation and Technology Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Financial Oversight Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Procurement Review Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Monitoring and Evaluation Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Reporting and Documentation Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Policy Development Meeting | EventsCatLink | ||||||
| NeftalyP Neftaly [Position] Training and Capacity-Building Meeting | EventsCatLink |
NeftalyP Neftaly Chief Chief Learning Monitoring Officer NeftalyCLMR Officer Training Targets
| Performance Indicator | App Events Link | Per Day | Per Month | Per Quarter | Per Year |
| NeftalyP [Position] Royal Bursaries | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Short Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Certificate Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Accredited Occupational Qualifications | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Diploma Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Advanced Diploma Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Learnerships | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Undergraduate Degree Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Postgraduate Degree Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Professional Development Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Executive Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Online Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal In-Person Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Blended Learning Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Technical and Vocational Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Skills Training Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Workshops | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Seminars | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Masterclasses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Apprenticeship Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Internship-Based Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Competency-Based Courses | NeftalyCLMR Events Link | ||||
| NeftalyP [Position] Royal Industry-Accredited Courses | NeftalyCLMR Events Link |
NeftalyP Neftaly Chief Chief Learning Monitoring Officer NeftalyCLMR Officer Human Capital Targets
| Office Name | App Events Link | Per Day | Per Month | Per Quarter | Per Year |
| NeftalyP Neftaly [Position] Chief | NeftalyCLMR Events Link | 1 | 1 | 1 | 1 |
| NeftalyP Neftaly [Position] Managers (2 Per Office) | NeftalyCLMR Events Link | ||||
| NeftalyP Neftaly [Position] Officers (4 Per Office) | NeftalyCLMR Events Link | ||||
| NeftalyP Neftaly [Position] Specialists (50 Per Office) | NeftalyCLMR Events Link | ||||
| NeftalyP Neftaly [Position] Learnerships Students (100 per Office) | NeftalyCLMR Events Link | ||||
| NeftalyP Neftaly [Position] Paid Volunteers (30 Per Office) | NeftalyCLMR Events Link | ||||
| NeftalyP Neftaly [Position] Unpaid Volunteers (300 Per Office) | NeftalyCLMR Events Link | ||||
| NeftalyP Neftaly [Position] Fellows (50 Per Office) | NeftalyCLMR Events Link | ||||
| NeftalyP Neftaly [Position] TVET College Interns (1000 Per Office) | NeftalyCLMR Events Link | ||||
| NeftalyP Neftaly [Position] University Interns (500 Per Office) | NeftalyCLMR Events Link |
6.1 Training Needs Assessment
- Conduct Training Needs Analysis (TNA) annually or as required.
- Identify skill gaps, compliance requirements, and strategic development needs.
- Document findings in TNA Report Template (NeftalyT278-01).
6.2 Learning Planning
- Develop Annual Learning & Development Plan (NeftalyT278-02).
- Prioritize mandatory, strategic, and optional learning initiatives.
- Allocate budgets and resources for planned programs.
6.3 Learning Program Design and Approval
- Develop course content, materials, and schedules.
- Complete Learning Program Proposal Form (NeftalyT278-03).
- Obtain approval from CHCR and CFO (if budget implications).
6.4 Delivery of Learning
- Deliver programs via classroom training, workshops, online courses, coaching, or mentoring.
- Ensure trainers and facilitators meet competency requirements.
- Maintain attendance, participation, and completion records.
6.5 Monitoring and Evaluation
- Evaluate learning outcomes using Learning Evaluation Form (NeftalyT278-04).
- Assess knowledge retention, skill application, and performance improvement.
- Record findings in Learning Impact Report (NeftalyT278-05).
- Review results quarterly with CHCR for improvements.
6.6 Compliance and Reporting
- Track mandatory training compliance (e.g., statutory, safety, ethics).
- Generate monthly and annual learning reports.
- Audit training records to ensure completeness and accuracy.
7. Processes
- Training Needs Analysis (TNA): Identify and document learning requirements.
- Program Development: Design programs aligned with TNA findings.
- Learning Delivery: Implement learning interventions via multiple delivery modes.
- Evaluation & Feedback: Assess learning effectiveness and gather employee feedback.
- Continuous Improvement: Update programs based on evaluations and organizational changes.
- Learning Administration: Maintain records, compliance tracking, and reporting.
8. Templates, Documents, and Forms
Core Templates & Forms:
- NeftalyT278-01: Training Needs Analysis Report
- NeftalyT278-02: Annual Learning & Development Plan
- NeftalyT278-03: Learning Program Proposal Form
- NeftalyT278-04: Learning Evaluation Form
- NeftalyT278-05: Learning Impact Report
- NeftalyT278-06: Attendance Sheet / LMS Tracking Template
- NeftalyT278-07: Training Budget Template
- NeftalyT278-08: Trainer / Facilitator Assessment Form
- NeftalyT278-09: Employee Development Plan Template
- NeftalyT278-10: Post-Training Feedback Survey
Documents:
- Learning & Development Policy Guidelines
- Training Calendars
- Compliance Reports
- Training Certificates and Records
- Learning Analytics Reports
9. Monitoring and Compliance
- Conduct quarterly and annual audits of all training programs.
- Ensure employees complete mandatory and statutory training.
- CHCR monitors program effectiveness and alignment with organizational goals.
- Corrective measures applied for non-compliance or gaps in learning delivery.
10. References
- Labour legislation and regulations
- POPIA (Data Protection Guidelines)
- Neftaly Code of Conduct
- Neftaly HR and Learning Policies