NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME
EMERGENCY EXIT PROCEDURE & EVACUATION PLAN
1. PURPOSE
The purpose of this Emergency Exit Plan is to ensure the safe and orderly evacuation of all:
- Clients
- Staff
- Visitors
- Volunteers
during emergencies such as fire, violence, medical incidents, or natural disasters.
2. OBJECTIVES
- Protect life and prevent injury
- Ensure rapid evacuation
- Reduce panic during emergencies
- Provide clear staff responsibilities
- Maintain compliance with safety regulations
3. TYPES OF EMERGENCIES COVERED
✅ Fire outbreak
✅ Gas leak or smoke hazard
✅ Building structural risk
✅ Violence or security threat
✅ Medical emergency
✅ Natural disaster
✅ Electrical hazard
4. EMERGENCY EXIT RULES
All persons must:
- Remain calm.
- Stop all activities immediately.
- Follow staff instructions.
- Use nearest marked exit.
- Do NOT run or push.
- Do NOT use elevators.
- Proceed to assembly point.
5. EMERGENCY EXIT ROUTES
Each Neftaly Programme Site must have:
- Clearly marked EXIT signs
- Unlocked emergency doors
- Obstruction-free pathways
- Illuminated escape routes
Exit Route Requirements
- Minimum two exits where possible
- Visible directional signage
- Accessible exit for persons with disabilities
6. EVACUATION RESPONSIBILITIES
Programme Manager
- Overall evacuation command
- Liaison with emergency services
Safety Officer / Supervisor
- Activate evacuation procedure
- Ensure all rooms cleared
Staff Members
- Guide clients safely
- Assist vulnerable persons
- Close doors behind when exiting
Reception / Administrator
- Carry attendance register
- Account for visitors
7. ASSISTING VULNERABLE PERSONS
Priority evacuation must be given to:
- Children
- Elderly persons
- Persons with disabilities
- Trauma-affected clients
- Injured individuals
Assigned staff must assist them to safety.
8. ASSEMBLY POINT
Designated Assembly Area:
Location: ___________________________
Rules at Assembly Point:
- Remain together.
- Do not leave area.
- Await instructions.
- Headcount conducted immediately.
9. HEADCOUNT PROCEDURE
Responsible Officer: ___________________
Checklist:
☐ Staff accounted for
☐ Clients accounted for
☐ Visitors accounted for
☐ Missing persons reported
10. FIRE EMERGENCY PROCEDURE
- Raise alarm immediately.
- Call emergency services.
- Evacuate building.
- Use fire extinguisher ONLY if trained.
- Assemble at safe location.
Emergency Number (SA): 10177 / 112
11. MEDICAL EMERGENCY
- Provide first aid if trained.
- Call ambulance services.
- Keep area clear.
- Record incident after response.
12. SECURITY OR VIOLENCE INCIDENT
- Avoid confrontation.
- Move clients away from danger.
- Lockdown or evacuate if required.
- Contact SAPS immediately.
SAPS Emergency: 10111
13. EMERGENCY CONTACT LIST
| Service | Contact Number |
|---|---|
| Ambulance | 10177 / 112 |
| Police (SAPS) | 10111 |
| Fire Department | 10177 |
| Programme Manager | |
| Safety Officer |
14. EMERGENCY EXIT SIGNAGE REQUIREMENTS
Each facility must display:
✅ EXIT signs
✅ Evacuation map
✅ Emergency contacts
✅ Fire extinguisher location
✅ Assembly point direction
15. EVACUATION DRILLS
Evacuation drills must be conducted:
| Activity | Frequency |
|---|---|
| Fire Drill | Every 6 Months |
| Emergency Training | Annually |
| Safety Briefing | Quarterly |
Records must be maintained.
16. INCIDENT REPORTING AFTER EVACUATION
After any emergency:
- Complete Incident Report
- Record evacuation time
- Identify safety gaps
- Implement corrective actions
17. STAFF DECLARATION
I acknowledge understanding of the Emergency Exit Procedures.
Name: __________________________
Position: _______________________
Signature: ______________________
Date: ___________________________
18. APPROVAL
Approved for implementation under:
Neftaly Therapeutic Psychosocial Support Programme
Programme Manager: _____________________
Signature: _____________________________
Date: _________________________________
✅ Recommended Emergency Exit File Structure
Emergency Exit File
│
├── Exit Procedures
├── Evacuation Maps
├── Emergency Contacts
├── Drill Records
├── Incident Reports
└── Safety Training Records
