Document Code: NeftalyP582
Approved By: Chief Executive Officer (CEO)
Date Approved: 03 November2025
Review Date: 02 December 2026
Policy Owner: Neftaly Chief Human Human Capital, NeftalyCHCR
NeftalyP582-1 Purpose
NeftalyP582-1-1 The Neftaly Human Capital Masterclass Management Procedure (NeftalyP582) establishes the framework for planning, organizing, implementing, and evaluating Neftaly’s Masterclasses across all divisions. The purpose of this procedure is to ensure that Masterclass sessions are strategically designed to enhance professional growth, build capacity, and strengthen knowledge sharing among Neftaly Royals, Officers, Human Capital members, and external partners.
This procedure aligns with Neftaly’s mission to empower individuals through continuous learning, collaboration, and innovation within its Human Capital development programs.
NeftalyP582-2 Scope
This procedure applies to:
- NeftalyP582-2-1 All Neftaly Royals, Deputy Chiefs, Officers, and Human Capital members.
- NeftalyP582-2-2 All Neftaly Masterclass programs conducted internally or in collaboration with external institutions.
- NeftalyP582-2-3 All digital, hybrid, and in-person learning formats facilitated under Neftaly’s Human Capital framework.
NeftalyP582-3 Definitions
- NeftalyP582-3-1 Masterclass: A structured, high-level training or educational session delivered by an expert within or outside Neftaly.
- NeftalyP582-3-2 Facilitator: The designated expert or trainer responsible for leading a Masterclass.
- NeftalyP582-3-3 Participant: A Neftaly Human Capital member or partner attending a Masterclass session.
- NeftalyP582-3-4 Evaluation: The assessment of Masterclass outcomes, including feedback, learning impact, and performance improvement.
- NeftalyP582-3-5 Learning Platform: Neftaly’s digital environment used for Masterclass coordination, hosting, and content management.
NeftalyP582-4 Objectives
- NeftalyP582-4-1 To deliver high-quality, skill-oriented learning experiences aligned with Neftaly’s strategic priorities.
- NeftalyP582-4-2 To ensure consistent planning and delivery of Masterclasses through standardized procedures.
- NeftalyP582-4-3 To encourage knowledge exchange, collaboration, and leadership development within Neftaly.
- NeftalyP582-4-4 To document and evaluate each Masterclass for continuous improvement.
NeftalyP582-5 Roles and Responsibilities
| Role | Responsibilities |
|---|---|
| CEO | Provides strategic approval for Masterclass topics and partnerships. |
| CHCO | Oversees planning, implementation, and compliance of all Masterclasses. |
| Royal Directors | Identify learning needs within their divisions and nominate participants. |
| Officers | Coordinate logistics, communication, and documentation of Masterclasses. |
| Facilitators | Design and deliver content in alignment with Neftaly learning objectives. |
| Human Capital Members | Attend, engage, and provide feedback after completion. |
NeftalyP582-6 Procedure
NeftalyP582-6-1 Planning and Approval
NeftalyP582-6-1-1 Identify learning needs through consultation with Royal Directors and Officers.
NeftalyP582-6-1-2 Submit Masterclass proposals using the Masterclass Proposal Form (NeftalyF582-01) to the CHCO.
NeftalyP582-6-1-3 The CHCO reviews proposals and obtains CEO approval for final scheduling.
NeftalyP582-6-1-4 Approved sessions are included in the annual or quarterly training calendar.
NeftalyP582-6-2 Preparation and Coordination
- NeftalyP582-6-2-1 Assign facilitators and confirm training dates, venues, or virtual platforms.
- NeftalyP582-6-2-2 Prepare course materials and ensure alignment with Neftaly’s competency framework.
- NeftalyP582-6-2-3 Officers send invitations and coordinate participant registration using NeftalyT582-01 (Registration Template).
NeftalyP582-6-3 Implementation
- NeftalyP582-6-3-1 Conduct the Masterclass as scheduled.
- NeftalyP582-6-3-2 Ensure attendance is recorded using NeftalyD582-01 (Attendance Record Form).
- NeftalyP582-6-3-3 Maintain an interactive, inclusive learning environment emphasizing knowledge application.
NeftalyP582-6-4 Evaluation and Reporting
- NeftalyP582-6-4-1 Distribute post-session evaluation forms (NeftalyF582-02) to participants.
- NeftalyP582-6-4-2 The CHCO compiles a Masterclass Evaluation Report (NeftalyD582-02) summarizing feedback, participation, and impact.
- NeftalyP582-6-4-3 Recommendations from the evaluation are reviewed for continuous program improvement.
NeftalyP582-6-5 Record Management
- NeftalyP582-6-5-1 All documentation (proposals, attendance records, evaluations, and reports) are archived in Neftaly’s Human Capital Learning Repository.
- NeftalyP582-6-5-2 Access is restricted to authorized Officers and Governance staff.
NeftalyP582-7 Processes
| Stage | Action | Responsible Person | Output Document |
|---|---|---|---|
| Initiation | Identify training need | Royal Director / Officer | Training Needs Report |
| Planning | Develop proposal and schedule | Officer / CHCO | NeftalyF582-01 |
| Implementation | Deliver Masterclass | Facilitator / Officer | Attendance Record |
| Evaluation | Collect feedback and compile results | CHCO / Officer | NeftalyD582-02 |
| Archiving | Store documentation | Governance Office | Learning Repository Entry |
NeftalyP582-8 Templates, Documents, and Forms
| Code | Name | Purpose |
|---|---|---|
| NeftalyF582-01 | Masterclass Proposal Form | Used to propose and plan new Masterclasses. |
| NeftalyT582-01 | Participant Registration Template | Used for pre-session participant coordination. |
| NeftalyD582-01 | Attendance Record Form | Tracks attendance for reporting and compliance. |
| NeftalyF582-02 | Masterclass Evaluation Form | Captures participant feedback and satisfaction. |
| NeftalyD582-02 | Masterclass Evaluation Report | Documents post-session results and recommendations. |
NeftalyP582-9 Compliance and Quality Assurance
- NeftalyP582-9-1 All Masterclasses must align with Neftaly’s strategic goals and training standards.
- NeftalyP582-9 -2 Non-compliance with this procedure may result in suspension of sessions or corrective measures.
- NeftalyP582-9-3 The CHCO will conduct quarterly audits to ensure adherence to the Masterclass Management Procedure.
NeftalyP582-10 Monitoring and Review
NeftalyP582-10-1 The CHCO, in collaboration with Royal Directors and Officers, shall review this procedure annually or as needed to incorporate feedback and evolving learning needs.
NeftalyP582-11 Approval
Policy Owner:
Neftaly Chief Human Capital Officer (CHCO)
Approved By:
Neftaly Malatjie
Chief Executive Officer