Tag: Neftaly programme

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  • Neftaly Therapeutic Psychosocial Support Programme Health Inspection Report


    NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME

    HEALTH INSPECTION REPORT


    1. INSPECTION DETAILS

    ItemInformation
    Programme NameNeftaly Therapeutic Psychosocial Support Programme
    Facility Name
    Physical Address
    Inspection Date
    Inspection Time
    Type of Inspection☐ Routine ☐ Follow-Up ☐ Compliance ☐ Incident Related
    Conducted By
    Position / Organisation

    2. FACILITY INFORMATION

    ItemYesNoRemarks
    Facility clean and hygienic
    Adequate ventilation
    Sufficient lighting
    Safe counselling environment
    Floors clean and safe
    Walls and ceilings maintained
    Waste disposal available

    3. SANITATION & HYGIENE

    RequirementCompliantNon-CompliantRemarks
    Clean toilets available
    Handwashing facilities
    Soap and sanitiser available
    Safe drinking water
    Cleaning schedule displayed
    Cleaning materials stored safely

    4. HEALTH & SAFETY EQUIPMENT

    ItemAvailableNot AvailableCondition
    First Aid Kit
    Fire Extinguishers
    Emergency Exit Signs
    Assembly Point Sign
    Emergency Contacts Displayed
    Incident Register

    5. COUNSELLING & THERAPEUTIC SPACE SAFETY

    RequirementYesNoRemarks
    Confidential counselling rooms
    Privacy maintained
    Safe furniture
    Child-friendly environment
    No hazardous objects

    6. COVID / INFECTION CONTROL (WHERE APPLICABLE)

    RequirementYesNoRemarks
    Hand sanitising stations
    Cleaning procedures followed
    Sick persons managed safely

    7. STAFF HEALTH & SAFETY COMPLIANCE

    RequirementCompliantNon-CompliantRemarks
    Staff trained in safety procedures
    Emergency evacuation plan available
    Incident reporting system used
    Safety induction conducted

    8. RISK IDENTIFICATION

    Risk IdentifiedLevel (Low/Medium/High)Corrective Action Required

    9. CORRECTIVE ACTION PLAN

    IssueRecommended ActionResponsible PersonDeadline

    10. OVERALL INSPECTION FINDINGS

    ☐ Fully Compliant
    ☐ Partially Compliant
    ☐ Non-Compliant

    Inspector Comments:




    11. FOLLOW-UP INSPECTION

    RequiredDate
    ☐ Yes
    ☐ No

    12. INSPECTOR DECLARATION

    I confirm that this inspection was conducted in accordance with health and safety standards.

    Inspector Name: __________________________

    Signature: ______________________________

    Date: ___________________________________


    13. PROGRAMME REPRESENTATIVE ACKNOWLEDGEMENT

    Name: ______________________________

    Position: ____________________________

    Signature: ___________________________

    Date: _______________________________


    Recommended Supporting Documents

    Attach where applicable:

    • Safety Measures Manual
    • Evacuation Plan
    • Cleaning Schedule
    • Incident Register
    • First Aid Register
    • Fire Equipment Certificates

    Health Inspection File Structure

    Health Inspection File
    │
    ├── Inspection Reports
    ├── Corrective Action Plans
    ├── Follow-Up Reports
    ├── Safety Certificates
    └── Compliance Records
    

  • Neftaly 16 – 18 Years Therapeutic Psychosocial Support Programme Manual Mapping (Logframe , Programme Outcomes, Activities, Sub-Activities, Sessions minimim of 6 and maximum of 10 or more, Age Group, Theories, Role Plays 8 – 12 Weeks, Duration, Hours not less than 40 Hours, Programme Evaluation, Client Evaluation, Progress Monitoring, Child Justice)


    NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME

    ADOLESCENTS AGED 16 – 18 YEARS

    PROGRAMME MANUAL MAPPING


    1. PROGRAMME OVERVIEW

    Programme Name:
    Neftaly Therapeutic Psychosocial Support Programme (16–18 Years)

    Target Group:
    Youth aged 16 – 18 years

    Programme Duration:
    8 – 12 Weeks

    Minimum Programme Contact Hours:
    Not Less Than 40 Hours
    (Recommended: 42–50 Hours)

    Programme Delivery Method

    • Therapeutic Group Work
    • Behavioural Intervention
    • Restorative Justice Dialogue
    • Psychoeducation
    • Life Skills Development
    • Reintegration Support

    2. PROGRAMME GOAL

    To rehabilitate and empower adolescents aged 16–18 by strengthening emotional regulation, accountability, lawful decision-making, social responsibility, and positive life planning consistent with Child Justice diversion and reintegration objectives.


    3. LOGFRAME (PROGRAMME STRUCTURE)

    LevelDescription
    ImpactReduced youth offending behaviour and improved psychosocial functioning
    OutcomeResponsible decision-making and improved emotional and social behaviour
    OutputsCompletion of structured psychosocial intervention sessions
    ActivitiesTherapeutic counselling and behavioural training
    IndicatorsBehavioural change and participation
    VerificationAttendance, progress and evaluation reports

    4. PROGRAMME OUTCOMES

    Participants will:

    ✅ Accept responsibility for behaviour
    ✅ Demonstrate emotional maturity
    ✅ Improve conflict management
    ✅ Understand legal consequences
    ✅ Reduce risk-taking behaviour
    ✅ Develop employment and life readiness skills
    ✅ Strengthen family/community relationships
    ✅ Demonstrate pro-social conduct


    5. THEORETICAL FRAMEWORK

    Programme integrates:

    • Cognitive Behavioural Therapy (CBT)
    • Restorative Justice Theory
    • Rational Choice Theory
    • Social Learning Theory (Bandura)
    • Trauma-Informed Care
    • Positive Youth Development Model
    • Moral Reasoning Theory (Kohlberg)
    • Solution-Focused Therapy
    • Child Justice Rehabilitation Framework

    6. PROGRAMME STRUCTURE

    ComponentDuration
    Weekly Sessions3–5 Hours
    Programme Length8–12 Weeks
    Total Contact Time40–50+ Hours

    7. SESSION MAPPING


    SESSION 1: Programme Orientation & Accountability

    Objective:
    Establish programme expectations and responsibility.

    Activities:

    • Group agreement
    • Personal responsibility discussion

    Role Play:

    • Accepting responsibility scenario

    Duration: 4 Hours


    SESSION 2: Identity, Values & Decision Making

    Objective:
    Develop self-awareness and values.

    Activities:

    • Life choices mapping
    • Personal values exercise

    Role Play:

    • Ethical decision-making

    Duration: 4–5 Hours


    SESSION 3: Emotional Regulation & Impulse Control

    Objective:
    Manage anger and impulsive reactions.

    Activities:

    • Trigger identification
    • Emotional regulation tools

    Role Play:

    • Managing confrontation

    Duration: 5 Hours


    SESSION 4: Crime Awareness & Child Justice

    Objective:
    Understand consequences of unlawful behaviour.

    Activities:

    • Legal awareness discussions
    • Justice system overview

    Role Play:

    • Court consequence simulation

    Duration: 5 Hours


    SESSION 5: Peer Pressure, Substance Abuse & Risk Behaviour

    Objective:
    Reduce risky lifestyle choices.

    Activities:

    • Risk assessment exercises
    • Decision-making models

    Role Play:

    • Refusal skills practice

    Duration: 4–5 Hours


    SESSION 6: Conflict Resolution & Violence Prevention

    Objective:
    Promote peaceful problem-solving.

    Activities:

    • Conflict analysis
    • Mediation skills

    Role Play:

    • De-escalation techniques

    Duration: 5 Hours


    SESSION 7: Communication & Healthy Relationships

    Objective:
    Strengthen interpersonal skills.

    Activities:

    • Assertive communication
    • Relationship boundaries

    Role Play:

    • Family/community communication

    Duration: 4 Hours


    SESSION 8: Stress, Trauma & Mental Wellness

    Objective:
    Improve coping and resilience.

    Activities:

    • Stress management
    • Mental wellness planning

    Role Play:

    • Help-seeking behaviour

    Duration: 4–5 Hours


    SESSION 9: Career Readiness & Future Planning

    Objective:
    Promote reintegration and independence.

    Activities:

    • Goal setting
    • Career pathway planning

    Role Play:

    • Job interview simulation

    Duration: 4–5 Hours


    SESSION 10: Reintegration & Programme Closure

    Objective:
    Sustain behavioural change.

    Activities:

    • Reflection session
    • Reintegration commitments
    • Certification

    Role Play:

    • Responsible citizenship

    Duration: 4 Hours


    8. CHILD JUSTICE ALIGNMENT

    Supports:

    ✅ Diversion Orders
    ✅ Behavioural Rehabilitation
    ✅ Accountability Development
    ✅ Community Reintegration
    ✅ Recidivism Prevention

    Aligned with South African Child Justice Act diversion principles.


    9. PROGRESS MONITORING

    Monitoring Tools:

    • Attendance Register
    • Behaviour Observation Checklist
    • Facilitator Progress Notes
    • Supervisor Case Reviews
    • Family Feedback Reports

    10. CLIENT EVALUATION

    StageMethod
    IntakeBaseline Psychosocial Assessment
    Mid-TermBehaviour Progress Review
    ExitOutcome Evaluation
    Follow-UpReintegration Monitoring

    11. PROGRAMME EVALUATION

    Indicators:

    • Reduced aggressive behaviour
    • Improved decision-making
    • Increased accountability
    • School/work participation
    • Reduced re-offending risk

    12. REPORTING SYSTEM

    Produced Reports:

    ✅ Weekly Session Reports
    ✅ Monthly Case Progress Reports
    ✅ Child Justice Compliance Reports
    ✅ Final Outcome Evaluation


    13. FACILITATOR REQUIREMENTS

    Facilitators should possess:

    • Social Work / Counselling qualification
    • Youth Justice knowledge
    • Behavioural intervention training
    • Trauma-informed practice skills
    • Group facilitation competence

    14. SAFEGUARDING & ETHICS

    Programme ensures:

    • Youth protection standards
    • Confidential participation
    • Non-discriminatory practice
    • Mandatory reporting compliance

    PROGRAMME IMPLEMENTATION SUMMARY

    ItemRequirement
    Age Group16–18 Years
    Duration8–12 Weeks
    Sessions6–10+
    Minimum Hours40+
    FrameworkTherapeutic Diversion
    MonitoringContinuous
    ComplianceChild Justice & DSD

  • Neftaly 13 – 15 Years Therapeutic Psychosocial Support Programme Manual Mapping (Logframe, Programme Outcomes, Activities, Sub-Activities, Sessions minimim of 6 and maximum of 10 or more, Age Group, Theories, Role Plays 8 – 12 Weeks, Duration, Hours not less than 40 Hours, Programme Evaluation, Client Evaluation, Progress Monitoring, Child Justice)


    NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME

    ADOLESCENTS AGED 13 – 15 YEARS

    PROGRAMME MANUAL MAPPING


    1. PROGRAMME OVERVIEW

    Programme Name:
    Neftaly Therapeutic Psychosocial Support Programme (13–15 Years)

    Target Age Group:
    Adolescents aged 13 – 15 years

    Programme Duration:
    8 – 12 Weeks

    Minimum Programme Hours:
    Not Less Than 40 Hours (Recommended 42–48 Hours)

    Delivery Method:

    • Structured Group Therapy
    • Psychoeducation
    • Behavioural Intervention
    • Restorative Dialogue
    • Skills Development Sessions

    2. PROGRAMME GOAL

    To promote emotional regulation, responsible decision-making, behavioural accountability, social competence, and rehabilitation among adolescents through therapeutic psychosocial interventions aligned with Child Justice diversion and prevention frameworks.


    3. LOGFRAME (PROGRAMME STRUCTURE)

    LevelDescription
    ImpactReduced behavioural risk and improved adolescent psychosocial wellbeing
    OutcomeImproved emotional control, accountability and social behaviour
    OutputsAdolescents complete structured therapeutic sessions
    ActivitiesCounselling, life skills and behavioural interventions
    IndicatorsBehavioural improvement & participation
    VerificationRegisters, evaluations, progress reports

    4. PROGRAMME OUTCOMES

    Participants will:

    ✅ Demonstrate emotional self-control
    ✅ Improve decision-making skills
    ✅ Reduce aggression and risky behaviour
    ✅ Understand legal consequences of actions
    ✅ Strengthen peer and family relationships
    ✅ Develop empathy and accountability
    ✅ Improve communication skills
    ✅ Build resilience against peer pressure


    5. THEORETICAL FRAMEWORK

    Programme informed by:

    • Cognitive Behavioural Therapy (CBT)
    • Social Learning Theory (Bandura)
    • Adolescent Development Theory
    • Trauma-Informed Care Model
    • Restorative Justice Theory
    • Emotional Intelligence Theory
    • Positive Youth Development Model
    • Child Justice Rehabilitation Framework

    6. PROGRAMME STRUCTURE

    ComponentDuration
    Weekly Sessions3–4 Hours
    Programme Length8–12 Weeks
    Total Contact Hours40–48+ Hours

    7. SESSION & ACTIVITY MAPPING


    SESSION 1: Orientation & Group Contract

    Objective: Establish trust and programme expectations

    Activities:

    • Programme introduction
    • Behaviour agreements
    • Personal expectations

    Role Play:

    • Respect and responsibility scenarios

    Duration: 4 Hours


    SESSION 2: Self-Identity & Adolescence

    Objective:
    Understanding personal identity and changes.

    Activities:

    • Self-awareness exercises
    • Personal strengths mapping

    Role Play:

    • Identity and peer influence

    Duration: 4–5 Hours


    SESSION 3: Emotional Regulation

    Objective:
    Manage emotions effectively.

    Activities:

    • Trigger identification
    • Emotional control techniques

    Role Play:

    • Managing anger situations

    Duration: 4–5 Hours


    SESSION 4: Behaviour, Choices & Child Justice

    Objective:
    Understand consequences and accountability.

    Activities:

    • Law awareness discussions
    • Decision pathways

    Role Play:

    • Crime consequence simulation

    Duration: 5 Hours


    SESSION 5: Peer Pressure & Risk Behaviour

    Objective:
    Resist negative influence.

    Activities:

    • Risk analysis
    • Decision games

    Role Play:

    • Refusing harmful behaviour

    Duration: 4–5 Hours


    SESSION 6: Conflict Resolution & Violence Prevention

    Objective:
    Promote peaceful problem solving.

    Activities:

    • Conflict mapping
    • Mediation skills

    Role Play:

    • De-escalation scenarios

    Duration: 5 Hours


    SESSION 7: Communication & Relationships

    Objective:
    Improve healthy interaction.

    Activities:

    • Active listening
    • Respectful communication

    Role Play:

    • Family conflict discussions

    Duration: 4 Hours


    SESSION 8: Coping with Stress & Trauma

    Objective:
    Build resilience.

    Activities:

    • Stress management tools
    • Relaxation exercises

    Role Play:

    • Seeking support

    Duration: 4–5 Hours


    SESSION 9: Goal Setting & Future Planning

    Objective:
    Promote positive life direction.

    Activities:

    • Career dreams
    • Personal planning

    Role Play:

    • Positive decision-making

    Duration: 4 Hours


    SESSION 10: Reintegration & Programme Closure

    Objective:
    Reinforce behavioural change.

    Activities:

    • Reflection discussions
    • Commitment pledges
    • Certification

    Role Play:

    • Responsible community behaviour

    Duration: 4 Hours


    8. CHILD JUSTICE ALIGNMENT

    Supports:

    ✅ Diversion programmes
    ✅ Behaviour rehabilitation
    ✅ Accountability development
    ✅ Reintegration into school/community
    ✅ Recidivism prevention

    Aligned with South African Child Justice Act principles.


    9. PROGRESS MONITORING

    Monitoring Tools:

    • Attendance Register
    • Behaviour Observation Checklist
    • Facilitator Session Notes
    • Case Review Meetings
    • Parent/Guardian Feedback

    10. CLIENT EVALUATION

    StageEvaluation Method
    IntakeBaseline Assessment
    Mid-TermBehaviour Review
    ExitOutcome Evaluation
    Follow-UpReintegration Review

    11. PROGRAMME EVALUATION

    Measured Outcomes:

    • Behaviour improvement
    • Emotional regulation
    • Reduced disciplinary incidents
    • Improved school participation
    • Positive peer interaction

    12. REPORTING & DOCUMENTATION

    Produced Reports:

    ✅ Weekly Session Reports
    ✅ Monthly Progress Reports
    ✅ Child Justice Compliance Reports
    ✅ Programme Outcome Evaluation


    13. FACILITATOR REQUIREMENTS

    Facilitators must have:

    • Social Work / Counselling background
    • Youth Development Training
    • Child Protection Knowledge
    • Behaviour Intervention Skills
    • Child Justice Programme Understanding

    14. SAFEGUARDING

    Programme ensures:

    • Child protection compliance
    • Confidential participation
    • Safe therapeutic environment
    • Mandatory reporting protocols

    PROGRAMME IMPLEMENTATION SUMMARY

    ItemRequirement
    Age Group13–15 Years
    Duration8–12 Weeks
    Sessions6–10+
    Minimum Hours40+ Hours
    FrameworkTherapeutic & Diversion
    MonitoringContinuous
    ComplianceDSD & Child Justice

  • Neftaly 10 – 12 Years Therapeutic Psychosocial Support Programme Manual Mapping (Logframe , Programme Outcomes, Activities, Sub-Activities, Sessions minimim of 6 and maximum of 10 or more, Age Group, Theories, Role Plays 8 – 12 Weeks, Duration, Hours not less than 40 Hours, Programme Evaluation, Client Evaluation, Progress Monitoring, Child Justice)

    Neftaly 10 – 12 Years Therapeutic Psychosocial Support Programme Manual Mapping (Logframe , Programme Outcomes, Activities, Sub-Activities, Sessions minimim of 6 and maximum of 10 or more, Age Group, Theories, Role Plays 8 – 12 Weeks, Duration, Hours not less than 40 Hours, Programme Evaluation, Client Evaluation, Progress Monitoring, Child Justice)


    NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME

    CHILDREN AGED 10 – 12 YEARS

    PROGRAMME MANUAL MAPPING


    1. PROGRAMME OVERVIEW

    Programme Name:
    Neftaly 10–12 Years Therapeutic Psychosocial Support Programme

    Target Group:
    Children aged 10 – 12 years

    Programme Duration:
    8 – 12 Weeks

    Minimum Contact Hours:
    40 Hours or More

    Session Structure:
    Minimum 6 Sessions – Recommended 8–10 Structured Sessions

    Delivery Format:

    • Group Therapy
    • Psychoeducation
    • Therapeutic Activities
    • Behavioural Interventions
    • Role Play & Skills Practice

    2. PROGRAMME GOAL

    To strengthen emotional regulation, resilience, behavioural adjustment, social functioning, and positive decision-making among children aged 10–12 years through structured therapeutic psychosocial interventions aligned with Child Justice and developmental support frameworks.


    3. LOGFRAME (PROGRAMME MAPPING)

    LevelDescription
    ImpactImproved psychosocial wellbeing and reduced behavioural risk among children
    OutcomeChildren demonstrate emotional control, social skills, and positive coping mechanisms
    OutputsStructured therapeutic sessions completed
    ActivitiesGroup counselling & psychosocial education
    IndicatorsBehaviour improvement & participation
    Means of VerificationAttendance, evaluation, progress reports

    4. PROGRAMME OUTCOMES

    Children will:

    ✅ Improve emotional awareness
    ✅ Develop coping skills
    ✅ Reduce aggressive behaviour
    ✅ Improve peer relationships
    ✅ Increase self-esteem
    ✅ Understand consequences of actions
    ✅ Demonstrate conflict resolution skills
    ✅ Strengthen decision-making abilities


    5. THEORETICAL FRAMEWORK

    Programme informed by:

    • Cognitive Behavioural Therapy (CBT)
    • Social Learning Theory (Bandura)
    • Child Development Theory (Piaget)
    • Trauma-Informed Care Model
    • Strength-Based Approach
    • Restorative Justice Principles
    • Child Justice Act Framework
    • Emotional Intelligence Theory

    6. PROGRAMME STRUCTURE

    Duration Mapping

    ComponentDuration
    Weekly Sessions3–4 Hours
    Programme Period8–12 Weeks
    Total Hours40–48+ Hours

    7. SESSION MAPPING


    SESSION 1: Programme Introduction & Safety

    Objective: Build trust and group rules

    Activities:

    • Icebreakers
    • Programme expectations
    • Emotional safety discussion

    Role Play:

    • Respectful communication

    Duration: 4 Hours


    SESSION 2: Understanding Feelings

    Objective:
    Identify emotions and triggers.

    Activities:

    • Emotion cards
    • Feelings chart
    • Story discussion

    Role Play:

    • Expressing emotions appropriately

    Duration: 4 Hours


    SESSION 3: Self-Esteem & Identity

    Objective:
    Develop positive self-image.

    Activities:

    • Strength identification
    • Personal achievement activity

    Role Play:

    • Positive self-talk

    Duration: 4–5 Hours


    SESSION 4: Behaviour & Consequences (Child Justice Focus)

    Objective:
    Understand actions and consequences.

    Activities:

    • Decision-making exercises
    • Behaviour mapping

    Role Play:

    • Right vs wrong choices

    Duration: 4–5 Hours


    SESSION 5: Managing Anger & Conflict

    Objective:
    Develop anger control strategies.

    Activities:

    • Calm-down techniques
    • Conflict scenarios

    Role Play:

    • Conflict resolution

    Duration: 5 Hours


    SESSION 6: Peer Pressure & Decision Making

    Objective:
    Improve resistance skills.

    Activities:

    • Group discussions
    • Problem-solving games

    Role Play:

    • Saying NO safely

    Duration: 4 Hours


    SESSION 7: Communication Skills

    Objective:
    Improve interpersonal communication.

    Activities:

    • Listening exercises
    • Team cooperation tasks

    Role Play:

    • Healthy communication

    Duration: 4–5 Hours


    SESSION 8: Family & Community Relationships

    Objective:
    Strengthen support systems.

    Activities:

    • Family mapping
    • Support circle exercise

    Role Play:

    • Respect at home and school

    Duration: 4–5 Hours


    SESSION 9: Coping with Stress & Trauma

    Objective:
    Develop resilience.

    Activities:

    • Relaxation exercises
    • Safe space visualization

    Role Play:

    • Asking for help

    Duration: 5 Hours


    SESSION 10: Programme Closure & Future Planning

    Objective:
    Reinforce learning outcomes.

    Activities:

    • Reflection session
    • Goal setting
    • Certificate preparation

    Role Play:

    • Positive future choices

    Duration: 4 Hours


    8. CHILD JUSTICE ALIGNMENT

    Programme supports:

    • Behavioural diversion programmes
    • Accountability development
    • Restorative behaviour change
    • Reintegration support
    • Prevention of re-offending

    Aligned with South African Child Justice Act principles.


    9. PROGRESS MONITORING

    Tools Used:

    • Attendance Register
    • Behaviour Observation Checklist
    • Session Progress Notes
    • Supervisor Reviews
    • Parent Feedback

    10. CLIENT EVALUATION

    Evaluation Stages

    StageMethod
    IntakeBaseline Assessment
    Mid-TermBehaviour Review
    ExitOutcome Evaluation
    Follow-UpReintegration Monitoring

    11. PROGRAMME EVALUATION

    Measured Indicators:

    • Emotional regulation improvement
    • Behaviour change
    • School participation
    • Social interaction improvement
    • Reduced disciplinary incidents

    12. MONITORING & REPORTING

    Reports Produced:

    ✅ Weekly Session Reports
    ✅ Monthly Progress Reports
    ✅ Child Justice Compliance Reports
    ✅ Outcome Evaluation Report


    13. FACILITATOR REQUIREMENTS

    • Social Worker / Counsellor
    • Child Protection Training
    • Psychosocial Support Certification
    • Child Justice Understanding

    14. SAFEGUARDING

    Programme ensures:

    • Child protection compliance
    • Confidentiality
    • Safe participation environment
    • Mandatory reporting procedures

    PROGRAMME IMPLEMENTATION SUMMARY

    ItemRequirement
    Age Group10–12 Years
    Duration8–12 Weeks
    Sessions6–10+
    Minimum Hours40 Hours
    Delivery ModeGroup Therapeutic
    EvaluationContinuous
    ComplianceChild Justice & DSD

  • Neftaly Therapeutic Psychosocial Support Programme Outdoor Advertising Signs

    NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME

    OUTDOOR ADVERTISING SIGNS


    1. MAIN OUTDOOR PROGRAMME SIGNBOARD

    🟦 NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME

    Providing Emotional Support • Healing • Community Care

    ✅ Individual Counselling
    ✅ Trauma Support
    ✅ Family Support Services
    ✅ Youth & Community Psychosocial Care
    ✅ Crisis Intervention
    ✅ Referral Services

    📍 Programme Office: _______________________
    📞 Contact Number: _________________________
    📧 Email: _________________________________

    Working Hours:
    Monday – Friday | 08:00 – 16:30


    Recommended Size

    • 2m x 1m Outdoor Board
    • Aluminium / Chromadek / PVC

    2. COMMUNITY AWARENESS SIGN

    ❤️ NEED EMOTIONAL OR PSYCHOSOCIAL SUPPORT?

    The Neftaly Therapeutic Psychosocial Support Programme is here to help.

    We provide FREE support services for:

    ✔ Individuals in distress
    ✔ Families experiencing challenges
    ✔ Gender-Based Violence survivors
    ✔ Youth and vulnerable persons
    ✔ Trauma and grief support

    📍 Visit Us Today
    📞 Contact: __________________

    You Are Not Alone. Support Is Available.


    3. DIRECTIONAL SIGNAGE

    NEFTALY PSYCHOSOCIAL SUPPORT SERVICES

    Counselling & Support Centre
    → This Way

    (Arrow Direction)

    Recommended Placement:

    • Entrance gate
    • Street corner
    • Reception approach

    4. SAFETY & IDENTIFICATION SIGN

    🟢 OFFICIAL SERVICE SITE

    Neftaly Therapeutic Psychosocial Support Programme

    Authorised Psychosocial Support Facility

    ✔ Confidential Services
    ✔ Safe Environment
    ✔ Professional Support


    5. MOBILE OUTREACH BANNER

    NEFTALY COMMUNITY PSYCHOSOCIAL OUTREACH

    Supporting Mental Wellness in Our Communities

    • Counselling
    • Trauma Support
    • Youth Development
    • Family Strengthening

    📞 Contact Us: __________________

    Recommended:

    • Pull-up banner (850mm x 2000mm)
    • Outreach tents
    • Community events

    6. GBV & CRISIS SUPPORT SIGN

    🚨 CRISIS SUPPORT AVAILABLE

    If you are experiencing:

    • Abuse
    • Trauma
    • Emotional distress
    • Violence

    Contact the Neftaly Therapeutic Psychosocial Support Programme

    Immediate assistance available.

    Emergency:
    SAPS 10111
    Ambulance 10177


    7. PROGRAMME VISIBILITY COMPLIANCE SIGN

    (Recommended for DSD inspections)

    This facility implements:

    Neftaly Therapeutic Psychosocial Support Programme

    In partnership with community development and psychosocial wellbeing initiatives.


    Outdoor Branding Guidelines

    Colours Recommended

    • Blue (Trust & Stability)
    • Green (Healing & Safety)
    • White (Clarity & Care)

    Include:

    ✔ Organisation Logo
    ✔ Programme Name
    ✔ Contact Details
    ✔ Service Offering
    ✔ Confidentiality Message


    Placement Locations

    • Facility Entrance
    • Boundary Wall
    • Community Centres
    • Clinics
    • Schools
    • Municipal Areas
    • Outreach Events

    Compliance Benefits

    Outdoor signage supports:

    ✔ Community accessibility
    ✔ Programme visibility
    ✔ Referral pathways
    ✔ Stakeholder recognition
    ✔ Funding & inspection compliance


    ✅ Suggested Outdoor Signage File Structure

    Outdoor Advertising Signs
    │
    ├── Main Signboard
    ├── Awareness Posters
    ├── Directional Signs
    ├── Outreach Banners
    ├── Crisis Support Signs
    └── Compliance Signage
    

  • Neftaly Therapeutic Psychosocial Support Programme Assembly Point Sign


    🟢 NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME

    EMERGENCY ASSEMBLY POINT


    🚨 IN CASE OF EMERGENCY EVACUATION

    All Staff, Clients, Visitors and Service Providers must proceed immediately to this designated ASSEMBLY POINT.


    ASSEMBLY POINT RULES

    ✔ Remain calm at all times
    ✔ Report immediately to supervising staff
    ✔ Stay within the assembly area
    ✔ Wait for headcount confirmation
    ✔ Follow safety instructions
    ✔ Do NOT return to the building until authorised


    📍 ASSEMBLY POINT LOCATION

    Location:


    (Example: Parking Area / Open Field / Main Gate Area)


    👥 ACCOUNTABILITY PROCEDURE

    At this point:

    • Staff attendance will be verified
    • Clients and visitors will be accounted for
    • Missing persons will be reported to emergency services

    EMERGENCY CONTACT NUMBERS (SOUTH AFRICA)

    🚑 Ambulance / Fire: 10177
    🚓 Police (SAPS): 10111
    📱 Emergency Mobile: 112

    Programme Manager Contact: __________________

    Safety Officer Contact: _____________________


    IMPORTANT

    Failure to report to the Assembly Point may place lives at risk.


    NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME

    Safety First • Protect Life • Stay Together


    Recommended Printing Specifications

    • Size: A2 or A3
    • Colour: Green background with white text
    • Laminate or mount on board
    • Place outdoors at assembly location
    • Weather-resistant material recommended

  • Neftaly Therapeutic Psychosocial Support Programme Evacuation Plan

    NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME

    EMERGENCY EVACUATION PLAN


    1. PURPOSE

    The purpose of this Evacuation Plan is to ensure the safe, controlled, and rapid evacuation of all persons from Neftaly Therapeutic Psychosocial Support Programme facilities during emergencies.

    The plan protects:

    • Clients
    • Staff
    • Visitors
    • Volunteers
    • Service Providers

    2. OBJECTIVES

    • Prevent injury or loss of life
    • Provide clear evacuation procedures
    • Reduce panic during emergencies
    • Ensure accountability of all persons
    • Enable coordination with emergency services

    3. EMERGENCIES REQUIRING EVACUATION

    Evacuation must occur during:

    ✅ Fire or smoke
    ✅ Gas leak
    ✅ Electrical hazard
    ✅ Structural danger
    ✅ Security threat or violence
    ✅ Natural disasters
    ✅ Medical emergencies requiring building clearance


    4. EVACUATION SIGNAL

    Evacuation may be initiated by:

    • Fire alarm
    • Verbal instruction
    • Emergency whistle
    • Supervisor instruction

    Command Phrase:

    “EMERGENCY EVACUATION — PLEASE EXIT THE BUILDING IMMEDIATELY.”


    5. EVACUATION ROLES AND RESPONSIBILITIES

    Programme Manager

    • Overall evacuation controller
    • Contacts emergency services
    • Confirms building clearance

    Safety Officer / Supervisor

    • Activates evacuation
    • Directs evacuation routes
    • Conducts final inspection

    Staff Members

    • Escort clients safely
    • Assist vulnerable persons
    • Close doors when leaving

    Administrator / Reception

    • Carry attendance registers
    • Record visitors
    • Assist headcount

    6. EVACUATION PROCEDURE

    Step 1: Stop Activities

    • Immediately stop counselling or meetings.

    Step 2: Evacuate

    • Use nearest marked exit.
    • Walk calmly.
    • Do not run or push.

    Step 3: Assist Others

    Priority assistance:

    • Children
    • Elderly persons
    • Persons with disabilities
    • Distressed clients

    Step 4: Proceed to Assembly Point

    Move directly to designated safe area.


    7. EMERGENCY EXIT ROUTES

    Each facility must have:

    • Clearly marked EXIT signs
    • Obstruction-free pathways
    • Emergency lighting
    • Accessible exits

    Exit Locations:


    8. ASSEMBLY POINT

    Designated Assembly Area:

    Location: ___________________________

    Rules:

    • Stay together.
    • Do not re-enter building.
    • Await clearance.

    9. HEADCOUNT PROCEDURE

    Responsible Officer: ___________________

    Checklist:

    ☐ Staff accounted for
    ☐ Clients accounted for
    ☐ Visitors accounted for
    ☐ Missing persons reported


    10. SPECIAL EVACUATION SUPPORT

    Assigned staff must assist:

    CategoryAssigned Staff
    Persons with Disabilities
    Children
    Trauma Clients

    11. FIRE RESPONSE PROCEDURE

    If safe:

    1. Raise alarm.
    2. Use extinguisher (trained staff only).
    3. Evacuate immediately.
    4. Call Fire Services.

    Emergency Numbers (South Africa):

    • Ambulance / Fire: 10177
    • Police: 10111
    • Mobile Emergency: 112

    12. MEDICAL EMERGENCY DURING EVACUATION

    • Move person to safe area.
    • Provide first aid.
    • Call ambulance.
    • Record incident.

    13. SECURITY OR VIOLENCE INCIDENT

    • Avoid confrontation.
    • Secure clients.
    • Evacuate or lockdown depending on risk.
    • Contact SAPS immediately.

    14. EVACUATION DRILLS

    Evacuation drills must be conducted:

    ActivityFrequency
    Fire DrillEvery 6 Months
    Staff Safety TrainingAnnually
    Safety BriefingQuarterly

    Drill records must be maintained.


    15. POST-EVACUATION PROCEDURE

    After evacuation:

    • Conduct incident review
    • Complete Incident Report
    • Identify safety improvements
    • Provide psychological support if required

    16. EVACUATION EQUIPMENT REQUIREMENTS

    Facility must maintain:

    ✅ Fire extinguishers
    ✅ First aid kits
    ✅ Emergency contact list
    ✅ Exit signage
    ✅ Alarm or whistle system


    17. TRAINING REQUIREMENTS

    All staff must receive training on:

    • Emergency evacuation
    • Fire safety awareness
    • Client safety management
    • Crisis response procedures

    18. CONFIDENTIALITY & CLIENT CARE

    During evacuation:

    • Protect client dignity.
    • Avoid disclosure of sensitive information.
    • Provide reassurance to distressed clients.

    19. APPROVAL AND IMPLEMENTATION

    This Evacuation Plan is approved for implementation under:

    Neftaly Therapeutic Psychosocial Support Programme

    Programme Manager: ______________________

    Signature: ______________________________

    Date: ___________________________________


    Evacuation Plan File Structure

    Evacuation Plan File
    │
    ├── Evacuation Procedures
    ├── Exit Routes
    ├── Assembly Point Records
    ├── Drill Reports
    ├── Incident Reports
    └── Safety Training Records
    

  • Neftaly Therapeutic Psychosocial Support Programme Emergency Exit


    NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME

    EMERGENCY EXIT PROCEDURE & EVACUATION PLAN


    1. PURPOSE

    The purpose of this Emergency Exit Plan is to ensure the safe and orderly evacuation of all:

    • Clients
    • Staff
    • Visitors
    • Volunteers

    during emergencies such as fire, violence, medical incidents, or natural disasters.


    2. OBJECTIVES

    • Protect life and prevent injury
    • Ensure rapid evacuation
    • Reduce panic during emergencies
    • Provide clear staff responsibilities
    • Maintain compliance with safety regulations

    3. TYPES OF EMERGENCIES COVERED

    ✅ Fire outbreak
    ✅ Gas leak or smoke hazard
    ✅ Building structural risk
    ✅ Violence or security threat
    ✅ Medical emergency
    ✅ Natural disaster
    ✅ Electrical hazard


    4. EMERGENCY EXIT RULES

    All persons must:

    • Remain calm.
    • Stop all activities immediately.
    • Follow staff instructions.
    • Use nearest marked exit.
    • Do NOT run or push.
    • Do NOT use elevators.
    • Proceed to assembly point.

    5. EMERGENCY EXIT ROUTES

    Each Neftaly Programme Site must have:

    • Clearly marked EXIT signs
    • Unlocked emergency doors
    • Obstruction-free pathways
    • Illuminated escape routes

    Exit Route Requirements

    • Minimum two exits where possible
    • Visible directional signage
    • Accessible exit for persons with disabilities

    6. EVACUATION RESPONSIBILITIES

    Programme Manager

    • Overall evacuation command
    • Liaison with emergency services

    Safety Officer / Supervisor

    • Activate evacuation procedure
    • Ensure all rooms cleared

    Staff Members

    • Guide clients safely
    • Assist vulnerable persons
    • Close doors behind when exiting

    Reception / Administrator

    • Carry attendance register
    • Account for visitors

    7. ASSISTING VULNERABLE PERSONS

    Priority evacuation must be given to:

    • Children
    • Elderly persons
    • Persons with disabilities
    • Trauma-affected clients
    • Injured individuals

    Assigned staff must assist them to safety.


    8. ASSEMBLY POINT

    Designated Assembly Area:

    Location: ___________________________

    Rules at Assembly Point:

    • Remain together.
    • Do not leave area.
    • Await instructions.
    • Headcount conducted immediately.

    9. HEADCOUNT PROCEDURE

    Responsible Officer: ___________________

    Checklist:
    ☐ Staff accounted for
    ☐ Clients accounted for
    ☐ Visitors accounted for
    ☐ Missing persons reported


    10. FIRE EMERGENCY PROCEDURE

    1. Raise alarm immediately.
    2. Call emergency services.
    3. Evacuate building.
    4. Use fire extinguisher ONLY if trained.
    5. Assemble at safe location.

    Emergency Number (SA): 10177 / 112


    11. MEDICAL EMERGENCY

    1. Provide first aid if trained.
    2. Call ambulance services.
    3. Keep area clear.
    4. Record incident after response.

    12. SECURITY OR VIOLENCE INCIDENT

    • Avoid confrontation.
    • Move clients away from danger.
    • Lockdown or evacuate if required.
    • Contact SAPS immediately.

    SAPS Emergency: 10111


    13. EMERGENCY CONTACT LIST

    ServiceContact Number
    Ambulance10177 / 112
    Police (SAPS)10111
    Fire Department10177
    Programme Manager
    Safety Officer

    14. EMERGENCY EXIT SIGNAGE REQUIREMENTS

    Each facility must display:

    ✅ EXIT signs
    ✅ Evacuation map
    ✅ Emergency contacts
    ✅ Fire extinguisher location
    ✅ Assembly point direction


    15. EVACUATION DRILLS

    Evacuation drills must be conducted:

    ActivityFrequency
    Fire DrillEvery 6 Months
    Emergency TrainingAnnually
    Safety BriefingQuarterly

    Records must be maintained.


    16. INCIDENT REPORTING AFTER EVACUATION

    After any emergency:

    • Complete Incident Report
    • Record evacuation time
    • Identify safety gaps
    • Implement corrective actions

    17. STAFF DECLARATION

    I acknowledge understanding of the Emergency Exit Procedures.

    Name: __________________________

    Position: _______________________

    Signature: ______________________

    Date: ___________________________


    18. APPROVAL

    Approved for implementation under:

    Neftaly Therapeutic Psychosocial Support Programme

    Programme Manager: _____________________

    Signature: _____________________________

    Date: _________________________________


    Recommended Emergency Exit File Structure

    Emergency Exit File
    │
    ├── Exit Procedures
    ├── Evacuation Maps
    ├── Emergency Contacts
    ├── Drill Records
    ├── Incident Reports
    └── Safety Training Records
    

  • Neftaly Therapeutic Psychosocial Support Programme Safety Measurers Manual


    NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME

    SAFETY MEASURES MANUAL


    1. PURPOSE OF THE MANUAL

    The purpose of this Safety Measures Manual is to ensure:

    • Protection of clients, staff, and visitors
    • Safe therapeutic service delivery environments
    • Prevention of harm, abuse, or incidents
    • Preparedness for emergencies and crises
    • Compliance with occupational health and safety standards

    This manual guides all personnel implementing the Neftaly Therapeutic Psychosocial Support Programme.


    2. SAFETY PRINCIPLES

    The programme commits to:

    ✅ Duty of Care
    ✅ Prevention Before Response
    ✅ Confidential and Safe Spaces
    ✅ Trauma-Informed Safety
    ✅ Risk Awareness and Management
    ✅ Continuous Monitoring and Improvement


    3. SCOPE OF APPLICATION

    Applies to:

    • Programme Offices
    • Counselling Rooms
    • Community Outreach Sites
    • Home Visits
    • Group Therapy Venues
    • Training Facilities

    4. ROLES AND RESPONSIBILITIES

    Programme Manager

    • Overall safety oversight
    • Ensure safety policies implementation
    • Incident reporting supervision

    Safety Officer

    • Conduct safety inspections
    • Maintain safety registers
    • Coordinate emergency responses

    Staff Members

    • Follow safety procedures
    • Report hazards immediately
    • Protect client wellbeing

    Clients & Visitors

    • Follow safety instructions
    • Respect programme rules

    5. FACILITY SAFETY MEASURES

    Physical Environment

    • Clean and hazard-free premises
    • Adequate lighting
    • Ventilated counselling rooms
    • Clearly marked exits
    • Secure doors and windows

    Safety Equipment

    • Fire extinguishers
    • First aid kit
    • Emergency contact list
    • Incident reporting forms

    6. CLIENT SAFETY PROCEDURES

    Staff must:

    • Conduct risk assessment during intake
    • Identify vulnerable or high-risk clients
    • Ensure private counselling spaces
    • Avoid unsafe one-on-one isolated environments
    • Maintain professional boundaries

    High-risk clients must receive immediate supervision or referral.


    7. STAFF SAFETY DURING SERVICE DELIVERY

    Office-Based Services

    • Maintain visible reception areas
    • Panic or emergency contact access
    • Avoid working alone after hours

    Community Outreach & Home Visits

    • Inform supervisor before visit
    • Record visit location and time
    • Conduct visits during daylight where possible
    • Avoid unsafe areas without support

    8. CHILD AND VULNERABLE PERSON PROTECTION

    Personnel must:

    • Prevent abuse or exploitation
    • Report suspected abuse immediately
    • Never remain alone with a child in unsafe settings
    • Follow safeguarding protocols

    Mandatory reporting applies where risk is identified.


    9. EMERGENCY MANAGEMENT PROCEDURES

    Fire Emergency

    1. Raise alarm.
    2. Evacuate immediately.
    3. Use nearest exit.
    4. Assemble at designated point.
    5. Contact emergency services.

    Medical Emergency

    1. Provide first aid.
    2. Call emergency services.
    3. Notify supervisor.
    4. Record incident.

    Violent or Aggressive Behaviour

    • Remain calm.
    • Maintain safe distance.
    • Exit area if necessary.
    • Request assistance.
    • Report incident immediately.

    10. INCIDENT REPORTING PROCEDURE

    All incidents must be recorded within 24 hours.

    Examples:

    • Injury
    • Threats or violence
    • Confidentiality breach
    • Property damage
    • Client crisis

    Incident reports submitted to Programme Manager.


    11. PSYCHOLOGICAL SAFETY

    The programme promotes:

    • Respectful communication
    • Non-discrimination
    • Emotional safety
    • Trauma-sensitive engagement

    Staff must avoid re-traumatization practices.


    12. HEALTH & HYGIENE MEASURES

    • Clean counselling spaces daily
    • Hand hygiene practices
    • Safe waste disposal
    • Infection prevention measures
    • Sick staff or clients advised to reschedule

    13. CONFIDENTIALITY & INFORMATION SAFETY

    • Lock physical files
    • Password-protect digital data
    • Restrict access to authorised staff
    • Follow POPIA requirements

    14. SAFETY TRAINING

    All staff must receive training on:

    • Emergency response
    • First aid awareness
    • Safeguarding
    • Crisis intervention
    • Workplace safety

    Training conducted annually.


    15. RISK ASSESSMENT

    Regular assessments must identify:

    Risk AreaControl Measure
    Facility hazardsInspection
    Client violenceRisk screening
    Staff burnoutSupervision
    Data breachSecure systems

    16. SAFETY MONITORING & REVIEW

    Safety reviews conducted:

    • Monthly facility inspections
    • Quarterly safety audits
    • Annual policy review

    17. SAFETY DECLARATION

    All staff agree to comply with the safety procedures outlined in this manual.

    Staff Name: __________________________

    Position: ____________________________

    Signature: ___________________________

    Date: _______________________________


    18. APPROVAL

    Approved for implementation under:

    Neftaly Therapeutic Psychosocial Support Programme

    Programme Manager: ______________________

    Signature: ______________________________

    Date: __________________________________


    Recommended Safety File Structure

    Safety Measures Manual
    │
    ├── Safety Policy
    ├── Emergency Procedures
    ├── Incident Reports
    ├── Risk Assessments
    ├── Inspection Records
    └── Training Records
    

  • Neftaly Therapeutic Psychosocial Support Programme Staff Supervision Register

    Neftaly Therapeutic Psychosocial Support Programme

    Staff Supervision Register

    This register ensures structured professional oversight, staff support, accountability, and service quality assurance.


    NEFTALY THERAPEUTIC PSYCHOSOCIAL SUPPORT PROGRAMME

    STAFF SUPERVISION REGISTER


    1. PURPOSE

    The Staff Supervision Register records supervision sessions conducted to:

    • Support staff professional development
    • Monitor service delivery quality
    • Address case management challenges
    • Prevent staff burnout
    • Ensure ethical psychosocial practice

    SECTION 1: SUPERVISION DETAILS

    ItemInformation
    Programme Site
    Supervisor Name
    Supervisor Position
    Supervision Period
    Type of Supervision☐ Clinical ☐ Administrative ☐ Supportive

    SECTION 2: STAFF SUPERVISION SESSION REGISTER

    NoDateStaff NamePositionSupervision TypeKey Issues DiscussedAction PlanNext Review DateSupervisor SignatureStaff Signature

    SECTION 3: CASE DISCUSSION RECORD

    DateStaff MemberCase TypeChallenges IdentifiedGuidance ProvidedFollow-Up Required

    SECTION 4: PERFORMANCE SUPPORT RECORD

    Staff NameStrengths IdentifiedAreas for ImprovementSupport ProvidedMonitoring Method

    SECTION 5: STAFF WELLNESS & SUPPORT MONITORING

    DateStaff NameStress LevelWellness ConcernIntervention ProvidedReferral Needed

    Stress Level:
    ☐ Low ☐ Moderate ☐ High


    SECTION 6: TRAINING & DEVELOPMENT RECOMMENDATIONS

    Staff NameSkills GapRecommended TrainingPriority LevelResponsible Person

    SECTION 7: SUPERVISION ACTION FOLLOW-UP

    Action IdentifiedResponsible PersonDeadlineStatus

    Status:
    ☐ Completed
    ☐ In Progress
    ☐ Pending


    SECTION 8: MONTHLY SUPERVISION SUMMARY

    MonthStaff SupervisedSessions ConductedKey IssuesActions Implemented

    SECTION 9: SUPERVISOR DECLARATION

    I confirm that supervision sessions were conducted professionally in accordance with psychosocial and ethical standards.

    Supervisor Name: __________________________

    Signature: ________________________________

    Date: ____________________________________


    SECTION 10: CONFIDENTIALITY NOTICE

    All supervision discussions remain confidential and comply with:

    • Protection of Personal Information Act (POPIA)
    • Professional Ethical Codes
    • Psychosocial Service Standards

    Access restricted to authorised management personnel.


    Recommended Supervision Frequency

    Staff CategoryFrequency
    Social WorkersMonthly
    CounsellorsMonthly
    Community Care WorkersBi-Monthly
    Interns / VolunteersWeekly
    High-Risk Case StaffAs Needed

    File Structure

    Staff Supervision File
    │
    ├── Supervision Register
    ├── Case Discussions
    ├── Performance Support
    ├── Wellness Monitoring
    ├── Training Recommendations
    └── Monthly Summaries
    

    DSD / NGO Compliance Benefits

    This register provides evidence for:

    ✔ Professional Oversight
    ✔ Staff Support Systems
    ✔ Quality Assurance
    ✔ Ethical Practice Monitoring
    ✔ Capacity Development