1. Monitoring NeftalyCHAR
- Continuously track system/activity performance for NeftalyCHAR
- Identify any errors, delays, or unusual behavior
- Escalate critical issues immediately to the relevant support/technical team
- Keep a log of all observed incidents during the day
- Ensure the system remains stable and responsive throughout operations
2. Announcement Ticket
- Work on creating and finalizing the announcement ticket
- Confirm the correct content, formatting, and purpose of the announcement
- Ensure all required approvals are obtained before publishing
- Verify that the announcement is clear, accurate, and properly targeted
- Schedule or publish the announcement once approved
3. Monitoring NeftalyCDR
- Track Call Detail Records (CDR) system activity and updates
- Ensure data is being generated and recorded correctly
- Monitor for missing, duplicated, or inconsistent records
- Report anomalies to the technical/data team for correction
- Maintain continuous oversight to ensure data integrity
4. Data Collection from NeftalyCDR
- Extract required datasets from NeftalyCDR system
- Ensure completeness and accuracy of the collected data
- Organize data into the required format for reporting or analysis
- Cross-check data consistency before submission or use
- Store or upload data securely in the designated system/location
5. Events Coordination
- Work on planning and organizing upcoming events
- Confirm event schedules, participants, and responsibilities
- Ensure all logistics and requirements are in place (materials, communication, access, etc.)
- Track progress of event preparation tasks assigned to different team members
- Resolve any bottlenecks that may delay event execution
6. Staff Performance and Task Enforcement
- Follow up with staff on assigned tasks and deadlines
- Ensure each team member understands their responsibilities
- Encourage timely completion of work and accountability
- Address delays or incomplete tasks directly and professionally
- Provide guidance or escalation where necessary to keep work on track
7. Daily Handover Report
- Attend the daily handover meeting/report session
- Review updates from the previous shift or day
- Document key issues, completed tasks, and pending actions
- Ensure smooth transition of responsibilities between teams
- Clarify any uncertainties before proceeding with tasks
8. OneDrive Verification
- Check and verify all relevant files stored on OneDrive
- Ensure documents are properly uploaded, named, and organized
- Confirm that the latest versions of files are available
- Remove duplicates or outdated files if necessary
- Ensure proper access permissions for relevant team members

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