Neftaly Therapeutic Psychosocial Support Programme

Staff Training and Development Plan and Registers

This package is aligned with:

✅ Department of Social Development (DSD)
✅ NGO & NPO Capacity Building Standards
✅ Mental Health & Psychosocial Support (MHPSS) Guidelines
✅ POPIA Compliance
✅ Skills Development & HR Audit Requirements
✅ Professional Supervision Standards

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PART 1: STAFF TRAINING AND DEVELOPMENT PLAN

Programme Purpose

To strengthen the professional capacity, ethical practice, therapeutic competence, and service delivery effectiveness of staff implementing the Neftaly Therapeutic Psychosocial Support Programme.

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1. Training Objectives

• Improve psychosocial counselling competencies.
• Strengthen trauma-informed care practices.
• Enhance case management and documentation skills.
• Promote ethical and confidential service delivery.
• Improve crisis response and safeguarding capacity.
• Support continuous professional development.

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2. Staff Categories Covered

• Programme Manager
• Social Workers
• Psychosocial Counsellors
• Community Care Workers
• Facilitators
• Case Managers
• Volunteers
• Interns
• Administrative Staff

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3. Annual Staff Training Plan

Training Topic	Target Staff	Frequency	Training Method	Responsible Person	Expected Outcome
Psychosocial Support Fundamentals	All Staff	Annually	Workshop	Programme Manager	Improved service delivery
Trauma-Informed Care	Counsellors	Bi-Annual	Training Session	Clinical Supervisor	Trauma-sensitive practice
Crisis Intervention & Suicide Prevention	Field Staff	Quarterly	Simulation	Social Worker	Effective emergency response
Case Management & Documentation	Practitioners	Quarterly	Practical Training	M&E Officer	Accurate records
Child Protection & Safeguarding	All Staff	Annually	Workshop	HR Officer	Compliance
POPIA & Confidentiality	All Staff	Annually	Seminar	Compliance Officer	Data protection
GBV Response Training	Counsellors	Bi-Annual	Workshop	Specialist Trainer	Survivor support
Self-Care & Burnout Prevention	All Staff	Quarterly	Wellness Session	Supervisor	Staff wellbeing
Monitoring & Evaluation	Coordinators	Bi-Annual	Coaching	M&E Officer	Quality reporting

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4. Staff Development Strategy

Continuous Development Approaches

• On-the-job mentoring
• Clinical supervision
• Peer learning sessions
• Case review meetings
• External accredited training
• Professional certification support

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5. Staff Supervision Framework

Supervision Type	Frequency	Supervisor
Individual Supervision	Monthly	Clinical Supervisor
Group Supervision	Monthly	Programme Manager
Case Review	Weekly	Senior Social Worker
Performance Review	Quarterly	HR Manager

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6. Expected Outcomes

• Competent psychosocial practitioners
• Improved client outcomes
• Ethical compliance
• Reduced staff burnout
• High-quality programme reporting

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PART 2: TRAINING REGISTERS

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1. Staff Training Attendance Register

Date	Training Topic	Staff Name	Position	Department	Signature

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2. Training Needs Assessment Register

Staff Name	Position	Skills Gap Identified	Training Required	Priority Level	Assessed By

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3. Staff Development Register

Staff Name	Development Activity	Course/Training	Provider	Completion Date	Certification Received

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4. Clinical Supervision Register

Date	Staff Supervised	Supervisor	Issues Discussed	Action Plan	Signature

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5. Mentorship Register

Mentor	Mentee	Area of Support	Meeting Date	Progress	Signature

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6. Training Evaluation Register

Training Topic	Participant	Knowledge Gained	Relevance	Improvement Needed	Rating

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7. Staff Performance Development Register

Staff Name	Performance Area	Strengths	Areas for Improvement	Development Plan	Review Date

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8. Wellness & Self-Care Register

Date	Staff Name	Wellness Activity	Facilitator	Outcome

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9. Certification & Compliance Register

Staff Name	Required Certification	Expiry Date	Renewal Status	Verified By

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10. Training Report Register

Period	Trainings Conducted	Staff Trained	Training Hours	Facilitator	Report Submitted

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PART 3: TRAINING IMPLEMENTATION SCHEDULE

Monthly

• Case supervision
• Mentorship sessions
• Skills coaching

Quarterly

• Professional development workshops
• Staff wellness programmes

Bi-Annual

• Specialized therapeutic training

Annual

• Compliance & certification training
• Performance development reviews

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✅ Compliance Alignment

This Training & Development System aligns with:

• Department of Social Development Capacity Building Standards
• National Mental Health Policy Framework
• HPCSA / SACSSP Professional Development Principles
• POPIA Act
• NGO Governance & Funding Compliance

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